Senior Leasing Performance Specialist
Hillpointe
| Company | Hillpointe |
| Category | Uncategorised |
| Location | Maitland |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 27 Jul 2026 |
| Last verified | 7 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
WHY HILLPOINTE? Hillpointe is a fully integrated real estate development and investment management firm focused on developing market-rate workforce housing across the Sun Belt. Ranked at the top of NMHC's list of Builders and Developers, our team ensures best-in-class execution.
Built on its long and proven track record of real estate development, the firm’s investment approach is centered around its in-house general contracting expertise, enabling direct control of cost and delivery timeframe. For each project, Hillpointe directly controls land acquisition, land development, construction, procurement of building materials, asset management, and capital markets. This is more than just a job - it's a career-defining opportunity! At Hillpointe, you'll be part of a dynamic, innovative team that has tangible impacts on day-to-day operations and contributes directly to overall success.
Senior Leasing Experience Specialist
The Senior Leasing Experience Specialist is an advanced sales professional and a key member of PG HQ, Hillpointe's centralized sales and operations team supporting Pointe Grand communities. This role goes beyond traditional leasing by driving both inbound and outbound sales efforts to generate new opportunities, nurture prospective residents, and maximize occupancy across the portfolio. Working closely with on-site teams and centralized operations, the Senior Leasing Experience Specialist builds relationships, overcomes objections, creates urgency, and guides prospects through every stage of the leasing journey. Success in this role requires exceptional sales skills, strong accountability, disciplined follow-up, and a passion for delivering a consistent, high-quality resident experience while helping Pointe Grand communities achieve their leasing goals.
Key Responsibilities:
Outbound Sales and Lead Generation
Conduct high-volume outbound calls, text messages, emails, and approved digital outreach to prospective residents.
Generate new prospective resident leads rather than relying exclusively on inbound marketing activity.
Identify prospective residents through employer relationships, referrals, local outreach, CRM research, event follow-up, canceled appointments, lost opportunities, and other approved sources.
Build relationships with preferred employers, staffing agencies, healthcare providers, schools, universities, relocation companies, military organizations, local businesses, and community partners.
Identify organizations experiencing hiring, relocation, expansion, or workforce growth within Pointe Grand markets.
Develop creative, compliant strategies for introducing Pointe Grand communities to prospective renters.
Reactivate aging, inactive, canceled, and previously lost leads.
Pursue every qualified opportunity through a disciplined, multi-touch sales cadence.
Maintain accurate attribution for self-generated leads and referral relationships.
Advanced Leasing Sales
Build rapport quickly and establish credibility with prospective residents.
Conduct detailed discovery to understand the prospect’s needs, timing, budget, location preferences, household requirements, and decision-making factors.
Match prospects with the Pointe Grand community and apartment option that best fits their needs.
Clearly communicate the Pointe Grand value proposition and differentiate the experience from competing apartment communities.
Create urgency around availability, pricing, apartment selection, move-in timing, and current leasing opportunities.
Confidently overcome objections related to price, location, timing, deposits, application requirements, apartment availability, competitors, and reluctance to make a decision.
Ask directly for tours, appointments, applications, deposits, and other appropriate next steps.
Maintain control of the sales conversation and establish a specific follow-up commitment before concluding each interaction.
U