Job Opportunities API

📋 Description • Own the end-to-end experience for our customers (angels, VCs, GPs, LPs and founders) across the • Be the primary respondent on inbound questions, with the authority and judgement to move deals • Triage with judgement: spot what’s urgent, what’s risky (money or compliance), what can be • Reduce ticket volume by going to the root cause. Identify the patterns and feed back to Product • Be the internal voice of the customer. When something keeps coming up, you don’t just log it, you • Set the tone and standards for how Odin shows up to customers. Document what good looks like. Help 🎯 Requirements • You take real pride in how you come across. You see communication & relationship-building as a • You have at least 5 years of experience in a relationship-driven role. Direct experience in VC • You’re calm and clear under pressure. When customers are stressed and money is on the line, you • When something is painful or repetitive, your instinct is to fix the root cause, not to power • You have high conviction. You’ll push back, you’ll challenge, and you’ll back down when you’re • You’re a high-ownership, low-ego team player. You leave ego at the door, you default to “we”, and 🎁 Benefits • Health: Private health insurance (Vitality), paid sick leave including support for pregnancy loss • Wellness: £1,000 annual budget for health, therapy or fitness • Parental Leave: Enhanced maternity, adoption, paternity and partner leave • Pension: 4% employer contribution with salary sacrifice options • Time Off: 25 days annual leave, 2 wellness days and flexible bank holidays (33 days total) • Work From Anywhere: Up to 6 weeks per year working from anywhere globally