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Senior Impact Director

cityyear
Companycityyear
CategoryData & Analytics
LocationChicago, IL
Remote
EmploymentNot stated
LevelSenior
SalaryNot stated by the employer
Posted24 Jun 2026
Last verified11 Aug 2026
SourceEmployer ATS (workday)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Application Instructions Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field. Active City Year Staff members must login to Workday to apply internally. Number of Positions: 1 Work Location: 100% On-Site Position Overview About Us City Year is dedicated to helping students and schools succeed.  City Year AmeriCorps members serve full-time in high-need urban schools, where they partner with teachers and school leaders to provide high-impact student, classroom, and school-wide support to help students stay in school and on track to graduate from high school, ready for college and career success.  City Year has a Long-Term Impact (LTI) strategy, and an exciting plan to scale its impact to dramatically increase the urban graduation pipeline and transform the future for thousands of students nationwide. City Year (CY) is among the nation’s fastest-growing nonprofit social enterprises.  The organization’s 800 staff and 3,000 AmeriCorps members work and serve in 28 communities across the country, including Boston – where City Year was founded in 1988 and is headquartered – and Baton Rouge, Chicago, Cleveland, Columbia, Columbus, Dallas, Denver, Detroit, Jacksonville, Kansas City, Little Rock, Los Angeles, Memphis, Miami, Milwaukee, New Hampshire, New Orleans, New York, Orlando, Philadelphia, Providence, Sacramento, San Antonio, San José/Silicon Valley, Seattle/King County, Tulsa, and Washington, D.C.  City Year also has international affiliates in South Africa and the United Kingdom. A proud member of the AmeriCorps national service network, City Year (CY) is a public-private partnership, made possible by resources from schools and school districts; local, state, and federal governments; and philanthropic support from corporations, foundations, and individuals.  City Year has been recognized by Charity Navigator as a four-star charity – its highest rating – for twelve consecutive years, placing City Year in the top 1% of non-profits nationwide for fiscal responsibility, financial health, organizational efficiency and organizational capacity. For more information on City Year Chicago please visit: http://www.cityyear.org/chicago City Year Chicago’s (CYC) mission is to advance educational equity & empower under-resourced communities by providing learning environments that maximize student potential, while developing & deploying the next generation of civic-minded change agents. We are seeking passionate, committed and innovative leaders to join our team during this exciting point of inflection. Job Description Position Overview City Year Chicago is seeking a Senior Impact Director (SID), who   is responsible for   the overall management   and   execution of the day-to-day   Impac t   operations and achievement of service outcomes. Reporting directly to the Managing Director of Impact, the   SID   is responsible for   collaborating with the   Impact   Operations   and Service   Senior   Directors   to meet all departmental goals and support the overall development and management of the staff. The   SID   supervises   4 -6   Impact   Directors who directly manage   14-18   Impact   Managers, and   up to 31   school partner   school   relationships where we deploy   nearly 200   AmeriCorps into national service. The   SID   oversees the implementation of all   Impact   aspects of the City Year   Impact , including the   management and accountability of   Impact   Director s   and   Impact   Managers in delivering our service,   identifying   professional development needs and opportunities, strengthening school partner   relationships   and supporting the AmeriCorps member experience The   SID   is also responsible for working to promote the long-term sustainability of the site, fostering strategic relationships with various stakeholders, serving on committees, and providing insight and vision as a resource catalys t .    The   SID   also serves on   the   Site   Leadership Team to support strategic planning for events, initiatives ,   and retreats to foster interdepartmental collaboration and organizational leadership.   The salary range for this role is $85,000 - $95,000 annually,   commensurate   with experience. Responsibilities Impact   Director Management • Coach, manage, and develop   Impact   Directors through weekly team meetings and one on ones, site visits to schools, performance revi ews ,   and ongoing coaching that   identifies   professional development   and capacity building o pportunities. • Consult on meeting monthly, quarterly, and annual   Impact   and Service goals and administrative deadlines. • Create   a strategy   for the   Impact   Leadership Team to   facilitate   best practice sharing, decision making, and alignment. • Manage and consult   Impact   Director team   regarding   AmeriCorps and site compliance • Develop strategy and scope and sequence for   Impact   Director management and leadership development. • Lead the   Impact   Director team in the   creation of   a scope   and sequence   to support   management and leadership development for   Impact   Manager s . Service Impact • Actively collaborate with Senior Service Director to support   Impact   training   design, service quality, and data collection. • Track   Impact   Director portfolios to ensure data, deliverables, team progress, observations, and general service implementation   are   on track to meet end of year goals. • Problem solve and   determine   course of action with   Impact   Directors to ensure quality of day-to-day service implementation across all schools • Work directly with the Senior Service Director , Senior Impact Operations   Director   and Impact Analytics   Director   to support   Impact   Directors and   Impact   Managers in   strategy for   school deployments. Partner Relationship Management • Maintain relationships with school principals to build sustainable and transformational partnerships across all   portfolios   of schools. • Oversee   Impact   Director   relationships with principals and school liaisons and serve as supervisory contact. • Establish presence during any City Year and/or school crises and ensure proper protocols are understood and followed. • Work   alongside   the Managing Director of Impact to support   Impact   Directors   to develop   strategy   to secure continuation of school funding allocations. • Manage Work Order, Purchase Order, and Invoice process in coordination with   CPS   procurement and CY HQ. AmeriCorps Member Management, Training & Development • In collaboration with   the   Government Relations team,   maintain   site’s adherence to standards and national   Impact   baselines. • Collaborate with   Senior Impact Operations Director   to   determine   necessary support for AmeriCorps member accommodations requests. • Meet as needed with   Impact   Managers and AmeriCorps members   regarding   team management,   accountability   and standards issues, and manage disciplinary action   regarding   AmeriCorps members. • Co nsult   with Senior Impact Operations   D irector and   Impact Operations   team   to   ensur e   incident and mandated reports are handled   appropriately,   documentation is   submitted   timely   and   accurately, and   ensure   the   necessary follow up has occurred. • Collaborate with the Senior Service Director to ensure shared understanding and action-planning   regarding   AmeriCorps members’ professional development needs. • Consult with the Managing Director of Impact, Senior Service Director, Learning &   Development   team   and Senior Impact Operations Director   to develop   training   scope   an d   vision for the staff and AmeriCorps members. Organizational Initiatives & Site Support • Partner   with Senior Service Director and Senior Impact Operations Director   to co-own shared   Impact Department   convenings, such Impact Department Director and Impact Village meetings • Own /manage   the hiring process for   Impact   directors and   Impact   managers to ensure the   Impact   Department is fully staffed throughout the course of the year. • Lead the Senior   Impact   Manager   Track;   executing on   the Impact department’s goals/vision for Senior Impact Managers • Partner with the Senior Service Director to co-own the process for new and returning staff onboarding and ongoing learning and development needs. • Partner with City Year   Chicago   departments and staff through stakeholder engagement, event and service day participation and cross-departmental committees as needed to ensure site-wide goals are met. Qualifications • In order to   succeed in this role, an applicant must have the following competencies: • Communication: understands audience to deliver convincing and well-organized presentations;   facilitates   effectively   to move   initiatives forward; uses   brand   to convey mission and goals; coaches others. • Team Leadership: successfully leads diverse teams of individuals to achieve results; sets   priorities   and appropriately delegates tasks; holds people accountable - proven ability to engage in cognitive conflict and hold staff accountable towards their performance goals . • Talent Development:   maintains   intellectual capital; shares leadership opportunities; supports talent development and staffing organization-wide; proven success managing diverse teams towards a common goal. • Decision Making / Judgment:   understands and manages organizational decision-making, including integration across network/departments; effectively communicates, manages,   owns   and champions decisions being implemented. • Strategic Thinking and   Planning:   develops and translates strategies into   objectives , action   plans   and measurements, that build the capacity of the site/department. • External Relationship Development: takes initiative in   establishing   new partnerships and external opportunities;   ability   to secure commitments to   organization . Additional Required Experience and Qualities Needed: • Bachelor’s degree (BA/BS)   required . • Minimum   5 +    years   of team management with a strong   track record   of results: • Travel to schools throughout Chicagoland required; must have reliable means of transportation (valid driver's license and vehicle or ability to navigate public transit). • Setting   high expectations   and holding self and team accountable for perform 6 nce goals • Proven success in d eveloping diverse talent through performance plans,   reviews   and leadership opportunities • Using progress and outcome data to inform team management • Candidates with a background in education preferred. • Commitment to and experience with community service, national   service   and/or the development of young people as leaders. • Ability to meet deadlines,   plan , and manage competing priorities in a   fast paced   and diverse team environment. • Tenacity and flexibility in the face of challenges; working in high-need environments. • Experience   setting-up   structures for effective teams and ability to delegate effectively and appropriately. • Strong   track record   in building and   maintaining   productive relationships with key stakeholders. • Occasional travel   required . Compensation and Benefits Full-time   employees are entitled to compensation   commensurate   with experience.   Benefits for full - time employees include health insurance with   a Flexible   Spending Account, paid vacation, holidays, parental leave, 401K, and more.   City Year is an Equal Opportunity Employer, committed to a diverse workforce. Employment at City Year is at-will. City Year does not sponsor work authorization visas. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans . Benefits Full