Senior Field Service Technician
LiquidStack
| Company | LiquidStack |
| Category | Skilled Technician |
| Location | Carrollton |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Senior |
| Salary | Not stated by the employer |
| Posted | 18 May 2026 |
| Last verified | 11 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
At LiquidStack, we’re redefining what’s possible in the data center world. As a global leader in advanced liquid cooling solutions, we’re powering the future of AI, edge computing, and high-performance systems. Our team is growing, and we’re looking for skilled professionals who want to be part of something innovative and impactful. POSITION SUMMARY
LiquidStack is a fast-growing technology company delivering advanced liquid cooling solutions for mission‑critical data center and high‑performance computing environments. We are seeking a Senior Field Service Technician to serve as a technical owner in the field—leading complex installations, startups, and commissioning activities while acting as a trusted technical partner to customers.
This highly visible, hands-on role goes beyond break/fix service. The Senior FST independently executes complex field work, mentors junior technicians, and serves as on-site technical authority during installations, commissioning, outages, and critical events. The successful candidate arrives fully credentialed and ready on day one; LiquidStack provides product-specific orientation but no foundational trade, certification, or technical-skills training outside of required safety programs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Field Execution & Technical Ownership
Lead on-site installation, startup, commissioning, validation, preventive maintenance, and corrective service of LiquidStack liquid cooling systems; serve as the primary technical escalation point in the field prior to Engineering involvement
Support emergency response, outages, and time-sensitive customer events when required
Perform advanced troubleshooting across mechanical, hydronic, electrical, controls, and thermal subsystems; isolate root cause across hardware, software, power, fluid quality, or environmental factors
Operate diagnostic instrumentation (multimeters, megohmmeters, manometers, IR cameras, refrigerant recovery, flow meters, pressure transducers); lead pressure testing, flow balancing, fluid fills, leak checks, and acceptance testing during commissioning
Read and work from electrical schematics, P&IDs, mechanical drawings, and sequence-of-operations documents; redline drawings when as-built conditions differ from design
Coordinate work within mission-critical 24x7 data center environments including UPS, PDU, generators, ATS, BMS/DCIM, CRAC/CRAH, fire suppression, and chilled-water plant; adhere to badge access, escort, change-control, and chain-of-custody policies at every customer site
Customer & Site Leadership
Act as LiquidStack’s senior technical representative at customer sites; communicate clearly and calmly with customer IT, facilities, engineering, and management stakeholders at the appropriate level of detail, especially during critical infrastructure events
Support customer acceptance testing and formal system handover
Deliver basic operational training and system overviews to customer technical teams; field technical questions and represent product capability accurately
Documentation, Quality & Continuous Improvement
Complete detailed service reports, commissioning documentation, and root-cause analyses
Partner with Engineering, Manufacturing, Quality and Supply Chain to resolve recurring field issues; contribute to service procedures, checklist, and training materials
Use service ticketing systems (e.g., ServiceNow, Salesforce Field Service, or equivalent) to track work, log time against tasks, document resolutions, and ensure timely closure; maintain SLA compliance and clean shift handoffs to ensure continuity of operations
Mentorship & Scaling Support
Train junior FST's and customer -side data center technicians on LiquidStack equipment, troubleshooting, and best practices; lead pre-job briefing, JSAs, and post-job debriefs; serve as on-site escalation point during complex troubleshooting; communi