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Building a Brand Starts with a Story FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at www.firstagency.com What You Would Get To Do In this capacity, the ideal candidate would represent the FIRST brand as an implanted team member for a well-known technology company. The Senior Event & Venue Specialist will consistently deliver exceptional service to our client through excellent operational and logistical facilities management. This position will be responsible for managing, supporting and/or executing the coordination of various events within the client’s meeting spaces while being the main point of contact to the client. The role requires a strong operational lens, an understanding of high standards of delivery excellence and practical experience in event logistics and venue management. In this role you’ll work with internal teams as well as external clients and vendor-partners on a daily basis as the central point of contact to coordinate the logistical needs of the event space. Your Contributions Central point of contact to facilitate the venue’s logistical needs including the coordination of catering, audio-visual, security, swag/collateral Main point of contact to the client for day to day operations  Manage booking requests/room blocks utilising the client’s internal system and ensure calendar invitations are sent for prep meetings and speaker scheduling Manage event allocation for Event & Venue Specialist team  Administrative duties including management of the internal events calendar, supply management, event documentation, post event communications to key stakeholders, event surveys, complex databases and metrics  Lead and manage centre tours and demos Lead and manage pre event meetings and rehearsals  Event responsibilities include, but are not limited to, logistical and operational oversight, coordination with internal service lines, collaboration with Event Production teams and third-party vendors Manage client expectations on logistical issues and escalate issues as needed Liaise and build relationships across different levels within the immediate team and the client’s organisation; effectively work cross-functionally Work with the team to ensure adherence to client standards of operations Take initiative by offering innovative ideas and implementing creative solutions. Regularly monitor the venue to ensure optimal functionality, collaborating with the venue team and facilities to address maintenance needs and implement updates. Develop standard operating procedures as needed and ensure team adherence to established protocols and compliance processes. Provide guidance and support in event planning, offering advice and recommendations to assist in the successful execution of the client’s internal events. Foster a culture of knowledge-sharing and innovation by encouraging the team to stay informed on best practices, services, and venues, while promoting proactive problem-solving and creative solutions. Support team development through mentorship, skill-building, and ongoing feedback to drive professional growth. Train and onboard new team members, ensuring they are proficient in workflows, responsibilities, and administrative procedures. Create and maintain training documen