Job Opportunities API

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers.  dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever  and Metro.   We are seeking a hands-on Senior Engineer to  modernise  our digital workplace through automation, AI -enabled  solutions  and scalable engineering practices. This role focuses on simplifying operations, improving user  experience and driving measurable value across Microsoft 365 and endpoint ecosystems. Key Responsibilities   Microsoft 365 E5 Full-Stack Service   Own and continuously improve the Microsoft 365 E5 service stack across Exchange Online, SharePoint Online, Microsoft Teams, OneDrive, Entra ID, Intune, Defender, Purview and Power Platform services Act as a full-stack Microsoft 365 engineer, translating business requirements into secure,  scalable and supportable workplace technology solutions. Design, configure and support identity,  access  and governance controls across Entra ID, Conditional Access, MFA, privileged access, lifecycle  management and group-based access models. Manage endpoint and device services across Intune, Windows Autopilot, Windows 11, macOS, application deployment, configuration profiles, compliance  policies and device lifecycle standards. Support Microsoft Defender capabilities across endpoint security, vulnerability management, attack surface reduction, device  compliance and security operations integration. Drive Microsoft Purview and compliance capabilities, including information protection, retention, data loss prevention, sensitivity labels, eDiscovery  readiness and audit controls. Optimise  collaboration and communication services across Teams, SharePoint, OneDrive, Exchange Online, Teams  Rooms and meeting room technology to improve employee experience. Develop automation, reporting and operational controls using PowerShell, Microsoft Graph, Power Platform, Azure Automation,  APIs and Infrastructure as Code practices. Provide third-line engineering support, root cause analysis, service  improvement  and technical leadership across the Microsoft 365 E5 workplace estate.     Copilot & AI Enablement Responsibilities   Copilot adoption:  Drive Microsoft 365 Copilot adoption working with business teams to  identify use cases, improve productivity and embed AI-enabled workflows. Copilot Studio agents: Build, manage and improve Copilot Studio agents for business workflows, including API integrations and reusable automation patterns. AI governance:  Ensure AI solutions align with enterprise standards, security requirements, data grounding principles, responsible AI  practices and compliance expectations. Reporting and cost controls:  Build Power BI dashboards and  provide  actionable insights across Copilot adoption, agent usage, AI token consumption, platform  value and cost controls. Training and enablement:  Grow the AI champions community, deliver monthly lunch-and-learn sessions, develop prompt  frameworks  and support wider adoption of Copilot features.   Skills & Experience   Microsoft 365 E5:   7  to  8 years of strong experience across the Microsoft 365 ecosystem, including Excha