Senior Director - Social Media Marketing, Digital
jiostar
| Company | jiostar |
| Category | Marketing |
| Location | Mumbai |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Director |
| Salary | Not stated by the employer |
| Posted | 23 Jul 2026 |
| Last verified | 11 Aug 2026 |
| Source | Employer ATS (workday) |
Description
About the Role:
JioStar is looking for a strategic and consumer-first social media leader to shape the brand's presence across platforms and drive audience growth, engagement, and cultural relevance. This role will lead end-to-end social strategy, integrated content campaigns, community building, and performance marketing for marquee entertainment and sports properties. Working cross-functionally with content, marketing, partnerships, creators, and analytics teams, you'll leverage insights, storytelling, and innovation to build impactful campaigns that strengthen brand affinity and deliver measurable business outcomes.
Key Responsibilities:
Strategic Brand Leadership:
• Own the end-to-end social media strategy across all key platforms, including Meta, X, YouTube, and emerging social channels.
• Develop and execute brand-building initiatives that strengthen awareness, engagement, and audience affinity.
• Create and drive comprehensive brand positioning campaigns that effectively communicate the platform's content value proposition.
• Monitor industry trends, consumer behaviour, and competitive activity to inform strategic decisions and maintain category leadership.
Content Marketing & Campaign Excellence:
• Lead the planning and execution of integrated social media campaigns for monthly key title launches and tentpole content.
• Collaborate with global content and marketing teams to localize international campaigns for Indian audiences.
• Develop compelling content narratives and storytelling frameworks that drive anticipation, viewership, engagement and word of mouth.
• Ensure content calendars are aligned with business priorities, audience interests, and cultural moments.
Community Building & Engagement:
• Design and implement community engagement strategies that foster meaningful connections with audiences and content fans.
• Leverage cultural conversations, trends, and real-time opportunities to enhance brand relevance and engagement.
• Create exclusive social-first experiences for subscribers, superfans, and brand advocates.
• Develop and scale user-generated content initiatives to increase organic reach and community participation.
• Manage audience interactions and engagement frameworks to strengthen customer relationships and brand loyalty.
Performance Analytics & Optimization:
• Establish and monitor KPIs to measure social media effectiveness across awareness, engagement, audience growth, and content performance.
• Conduct regular performance analysis using analytics platforms, social listening tools, and consumer insights.
• Translate data into actionable recommendations to optimize content, campaigns, and audience targeting.
• Develop reporting mechanisms and dashboards to track campaign effectiveness, ROI, and business impact.
Cross-Functional Collaboration & Partnerships:
• Partner with marketing teams to ensure consistency in brand messaging and campaign execution.
• Collaborate with content partnerships teams to maximize co-marketing and audience acquisition opportunities.
• Work closely with customer experience teams to enhance social customer engagement and responsiveness.
• Coordinate with PR teams, talent, creators, and influencers to amplify campaign reach and drive cultural relevance.
• Build strong relationships with internal stakeholders to align social media initiatives with broader business objectives.
Innovation & Platform Development:
• Develop platform-specific content and engagement strategies tailored to the unique strengths of each social channel.
• Partner with platform representatives to gain access to emerging features, beta programs, and advertising opportunities.
• Identify new content formats, technologies, and social trends to drive innovation and audience growth.
• Continuously experiment, learn, and scale best practices to improve social media effectiveness and business outcomes.
Qualifications & Experience:
• Bachelor’s degree in Marketing, Communications, Media, Business, or a related field.
• 12+ years of experience in social media, digital marketing, brand marketing, or content strategy.
• Proven experience managing large-scale consumer brands, entertainment, media, OTT, or digital-first businesses.
• Strong understanding of social media platforms, audience behaviour, analytics and content ecosystems.
• Demonstrated ability to lead integrated campaigns and drive measurable business outcomes.
• Excellent stakeholder management, communication, and team leadership skills.