Senior Director, Member Insights
The Health Management Academy
| Company | The Health Management Academy |
| Category | Data & Analytics |
| Location | Arlington |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Director |
| Salary | Not stated by the employer |
| Posted | 27 Aug 2025 |
| Last verified | 11 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
The Health Management Academy (THMA) brings together health system leaders and innovators to collectively address the industry’s biggest challenges and opportunities. By assisting executives in cultivating peer networks, understanding key strategic trends, establishing pragmatic partnerships, and developing next-generation leaders, our members are better positioned to lead industry transformation.
The Health Management Academy offers a dynamic atmosphere with significant opportunities for employees. If you are interested in contributing to a member-centric, creative, and collaborative workforce while deeply influencing top leaders and institutions in healthcare, THMA could be the right place for you! Position Summary:
The Senior Director, Member Insights leads THMA’s strategic research, market analysis, and deliverable production from conception to completion. The Sr. Director provides intellectual leadership and analytical direction across projects that range from a few weeks to several months in duration. These projects may include written deliverables, analytic models, presentations, and events. The Sr. Director also serves as a subject matter expert, advising member health systems and industry partners on strategic priorities as well as The Academy’s executive and sales teammates on product direction and commercial activities.
Beyond project leadership, the Sr. Director, Member Insights is responsible for research/content leadership and agenda setting, serving as a content expert across the membership, and facilitating engaging discussions with THMA’s Members about research. The Sr. Director will also support Sr, Vice President in product strategy, operations, and marketing.
This is an evergreen posting as we recruit for it often.
Primary Job Duties:
Project leadership, design, and management
Lead the execution of multiple deliverables simultaneously with varying levels of complexity
Develop and apply knowledge related to healthcare organization, operations, finances, and care delivery based on the strategic priorities of large health systems and healthcare companies
Manage and develop Associates and Analysts and Senior Analysts
Apply primary and secondary research skills, including hypothesis generation, root cause analysis, inductive and deductive reasoning
Ability to formulate and defend original points of view
Synthesis of complex ideas into actionable insights for our members
Creation of client deliverables using persuasive writing and graphics/visuals to communicate ideas and information
Build qualitative and qualitative survey instruments; conduct rigorous analysis
Relationship management, both internal and external
Effective presenter and discussion-based facilitator for both small and large audiences
Minimum Qualifications:
Bachelor’s Degree
7+ years of relevant experience in a graduate research, business research, or health policy setting
Strong project management experience: plan, organize, and manage multiple, complex projects simultaneously with limited supervision or direction
Proven ability at cultivating member relationships and identifying key areas of improvement or new topics in healthcare to optimize overall business success
Demonstrated quantitative and qualitative skills researching and analyzing healthcare issues; ability to synthesize and summarize large amounts of information and to focus quickly on the essence of an issue
Interest in the business/commercial aspect of healthcare
Articulate and professional; excellent customer and client service skills
Interpersonal Skills & Attributes:
Creative & strategic mindset
Process oriented
Innovative approach to solutions
Attention to detail
Ability to influence others at senior levels
Collaborative
Customer-focused
Ability to work independently and as a team member
Self-directed and resourceful
Excelle