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Senior Director, Global Collections

powerfleet
Companypowerfleet
CategoryUncategorised
Location
Remote
EmploymentNot stated
LevelDirector
SalaryNot stated by the employer
Posted3 Jun 2026
Last verified8 Aug 2026
SourceEmployer ATS (teamtailor)
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Description
About Powerfleet Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With more than 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data—regardless of source—and delivers actionable insights to help companies meet their strategic objectives around Safety, Compliance, Efficiency and Sustainability. Our people-first culture and relentless innovation empower customers to achieve measurable, sustainable business improvements. Powerfleet serves over 2.6 million subscribers across more than 48,000 customers in 120 countries, with commercial operations across every major continent. About the Role Powerfleet is seeking a Senior Director, Global Collections to build and lead a global Collections Center of Excellence (CoE) across all Powerfleet entities worldwide. This is a highly visible leadership role responsible for establishing global collections standards, improving cash conversion, strengthening accounts receivable health, and driving accountability across regional teams through a matrixed operating model. Reporting to the Chief Financial Officer, this leader will partner closely with Finance, Sales, Customer Success, Legal, Revenue Operations, Treasury, and IT to improve collections performance, reduce payment delays, and implement scalable global processes. The ideal candidate combines strong collections leadership, operational discipline, data-driven decision-making, and a passion for leveraging technology and automation to improve business outcomes. Key Responsibilities Global Collections Leadership Build and lead a global Collections Center of Excellence, establishing consistent standards, processes, and performance expectations across all regions. Develop and implement a matrixed collections operating model, partnering with regional Finance leaders while providing functional leadership to collections teams globally. Serve as the senior escalation point for complex collections matters, high-value disputes, payment plans, service suspension decisions, and legal referrals. Partner with Finance, Sales, Customer Success, Legal, Operations, Billing, and Revenue Operations leaders to align collections activities with broader business objectives. Provide executive-level reporting and recommendations to the CFO and senior leadership team regarding AR health, collections performance, and cash flow risks. Collections Strategy, Policy & Governance Develop and maintain global collections policies, including contact cadence, escalation procedures, payment plan guidelines, write-off authority, and service suspension standards. Ensure collections activities comply with applicable laws, regulations, internal controls, and company policies across all regions. Establish and maintain global collections procedures and documentation to support consistency, scalability, and audit readiness. Partner with Legal and Compliance teams on service suspension processes, collections agency engagement, litigation matters, and regulatory compliance. Support SOX compliance and maintain a strong control environment across collections operations. Accounts Receivable Health & Performance Management Own the global collections performance framework, including DSO, AR aging, cash collections, dispute resolution, bad debt exposure, and collector productivity metrics. Develop and maintain a global AR dashboard that provides visibility into trends, risks, opportunities, and performance against targets. Establish collections goals by region and entity, partnering with regional Finance leaders to drive accountability and results. Partner with Finance leadership on bad debt reserve methodology, risk assessment, and audit support activities. Provide Treasury and FP&A with cash collection forecasts and proactive visibility into c