Job Opportunities API

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more.  Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly. The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you. What we do: The international Credit & Collections team supports revenue growth whilst mitigating risk and preventing from bad debts. We are inclusive and forward-thinking professionals who collaborate with internal partners as well as working closely with international agencies and their brands. We are passionate about results, and we celebrate our achievements together. Through different projects we seek continuous improvements and agile solutions that enhance cashflow and manage stakeholders’ expectations. What you'll do: Responsible for collections on assigned accounts – proactively contacting clients via telephone, email and written correspondence to achieve collection targets; Issue statements and copy invoices to clients when requested Maintain a high level of understanding of the status of all accounts receivable ledger for each and every customer; this includes identifying any potential issues that would prevent/delay payment for services; Work closely with the regional Credit & Collections Manager providing timely updates on a weekly basis; Proactively resolve issues within assigned accounts in a timely manner working with other departments including business development and account managers when required; Preparation and processing of payment proposals, manual payments, customer refunds – ensuring that all payments are approved, uploaded and signed on time and anything else needed; Escalation to management team when needed to accelerate the collection process. Maintenance of client receivable ledgers processing account adjustments, small balance write-offs, customer reconciliations and credit memos (after proper approval is obtained); Act as escalation support for peers. Provide guidance on sophisticated cases and support resolution of high-risk or sensitive accounts. Document processes and standards: maintain clear, up-to-date procedures to support consistency, knowledge sharing, and onboarding. Drive efficiency improvements identifying and implementing process enhancements to reduce manual work, improve accuracy and productivity Support management in reporting preparing and analysing key metrics, ensuring data accuracy and providing insights for decision-making. Ensure audit queries are answered in a timely manner; Support cash allocation of multi-currency client receipts; Meet defined department goals and activity metrics Participate in team planning meetings Provide department cover when required Customers visits if required Who you are:  Bring 4-5 years’ experience in a high volume, high-pressure, credit and collections role within the ad-tech, tech and/or media industries; You may be studying towards a CICM qualification; Experience working in collections across different regions and currencies; ERP systems experience, preferably Oracle Cloud; Previous experience working with debt management and collections software wo