Job Opportunities API

Job Specification – Client Service Group (CSG) Associate  Location: Kuala Lumpur, Malaysia  Reporting to: Rupert [Last Name], Client Service Group Lead  About the Role  The Client Service Group (CSG) acts as the single face of Infosys to our clients, holding end-to-end responsibility for client and account relationships. CSG is accountable for relationship management, sales growth and delivery performance, ensuring we meet client expectations while expanding opportunities.  We are seeking a motivated professional to join the CSG team in Kuala Lumpur. This individual will work closely with senior leadership and clients, supporting account growth and ensuring seamless delivery. The role is designed for someone with strong delivery and stakeholder experience, who has the ambition to develop into client relationship and sales management.  Key Responsibilities  Support client and account relationship management across multiple stakeholders  Act as first point of contact for client issues, driving resolution and escalation as needed  Build strong relationships with senior client stakeholders and internal teams  Coordinate delivery performance and reporting across account teams  Contribute to account growth activities including opportunity identification and pipeline support  Develop capability in sales and client management under the guidance of the CSG Lead  Requirements Candidate Profile  4–6 years of professional experience in technology, consulting or delivery roles  Experience working with senior stakeholders in complex organisations  Strong communication and presentation skills, confident engaging senior leadership  Extraverted, proactive and able to create new relationships quickly  Proven ability to address and resolve client issues effectively  Ambition to develop client relationship and sales skills  Preferred Background  Previous experience in consulting and delivery roles within Big 4 firms or leading system integrators (e.g. IBM, Accenture, or similar)  Experience working in technology-driven environments with exposure to delivery and client management  What We Offer  Opportunity to grow within a global consulting and technology leader  Structured development in client relationship and sales management  Exposure to senior leadership and clients across the energy and resources sector  Collaborative, dynamic and growth-oriented working environment