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Level: Senior Consultant Location: Singapore Process & Change Manager – Digital Transformation / Technology Overview We are seeking an experienced Process & Change Manager with a strong background in digital transformation, data governance, and enterprise technology delivery. The ideal candidate will drive large-scale process optimization initiatives, enhance SDLC governance, and lead crossfunctional change programs across multiple business and technology domains. Key Responsibilities 1. Process Transformation & Governance • Lead enterprise-wide process transformation initiatives across the Software Development Lifecycle (SDLC) covering Agile and Waterfall models. • Identify process inefficiencies, control gaps, and automation opportunities through endto-end process analysis. • Standardize governance frameworks, controls, and delivery practices to improve auditability and execution consistency. • Ensure effective back-testing and validation of controls for sustainability. 2. Digital Delivery & Automation • Design and implement workflow automation solutions using tools like JIRA, Excel/VBA, and automation platforms. • Drive efficiency improvements by reducing manual effort and cycle time across operations. • Support data-driven reporting and governance dashboards using BI tools. 3. Change Management & Stakeholder Engagement • Partner with senior stakeholders (engineering leads, product owners, test managers) to drive adoption of new processes. • Lead change enablement initiatives, including training, communication, and documentation. • Facilitate cross-functional alignment across large-scale technology programs. 4. Program Delivery & Agile Execution • Serve as Scrum Master/Product Manager in digital and data transformation programs. • Manage SIT/UAT governance, release planning, and delivery tracking Requirements • Ensure program delivery aligns with business objectives and regulatory requirements. 5. Data Governance & Migration • Define and implement data governance frameworks, including master data management and metadata controls. • Oversee data migration initiatives across multi-country or multi-entity systems. • Support compliance, risk management, and data quality initiatives. Required Skills & Qualifications Experience • 8–10+ years of experience in technology delivery, consulting, or digital transformation • Proven experience in banking, financial services, or consulting environments • Hands-on experience in SDLC processes, Agile methodologies, and program delivery Core Competencies • Process improvement & enterprise transformation • Agile (Scrum/Kanban) and program delivery • Stakeholder & change management • Data governance and migration • Risk, compliance, and control frameworks Technical Skills • Data tools: SQL, Oracle, Postgres • Analytics: Power BI, Tableau, Alteryx • Delivery tools: JIRA, Confluence, ServiceNow • Automation: VBA, APIs, workflow tools • Knowledge of cloud/data platforms and reporting tools We offer great opportunities within a dynamically growing consultancy. At Infosys Consulting you will discover a truly global culture, highly dedicated and motivated colleagues, a co-operative work environment and enriching training opportunities