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Senior Compliance Manager - Credit Risk Policy

The Very Group
CompanyThe Very Group
CategoryLegal & Compliance
LocationLiverpool
RemoteOn-site (inferred)
EmploymentFull-time
LevelSenior
SalaryNot stated by the employer
Posted3 Jul 2026
Last verified12 Aug 2026
SourceEmployer ATS (workable)
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Description
About us We’re the team behind digital retailer Very .  Our purpose, helping families get more out of life, powers everything we do.  And we want our people to get more out of life too! If you’re high-performing, ambitious and make the most of every opportunity, we want to hear from you. In return, you’ll enjoy heaps of flexibility, great perks and benefits, and the freedom to be yourself, keep learning and take your career wherever you want it to go.  If you love making a difference, you’ll love making it sparkle for millions of Very customers. ✨  About the role. This is an exciting opportunity to join our successful compliance team, in a fast-paced and constantly evolving environment. You will be responsible for providing regulatory advice and guidance across credit risk and model governance. Drawing on your experience and understanding of consumer financial services regulation, you will support the business to deliver compliant, effective policies, controls and strategies that deliver fair customer outcomes. Working closely with the leadership team, you will provide clear, pragmatic advice aligned to regulatory expectations, with a particular focus on credit risk, customer outcomes and model governance. Key Responsibilities:  Provide second line oversight and challenge across credit risk strategies, ensuring decisions are aligned to regulatory expectations and deliver fair customer outcomes. Support the development, review and ongoing enhancement of credit risk and model governance policies, standards and frameworks. Provide expert advice and guidance on credit risk activity including lending, affordability, customer management and collections, with a focus on Consumer Duty. Review and challenge credit risk proposals and strategy changes through governance forums, ensuring appropriate controls, testing and monitoring are in place. Monitor key credit risk themes such as persistent debt, minimum payment behaviours and long-term indebtedness, identifying emerging risks and supporting appropriate interventions. To keep abreast of regulatory policy developments and provide insight on regulatory change impacting credit risk, model governance and associated controls. Complete impact assessments and gap analysis to support the implementation of regulatory change and continuous improvement of the control environment. To support the business in the identification, remediation and resolution of issues arising across credit risk and model governance activities. To provide advice and support to the Line of Business, alongside assurance on the adequacy and effectiveness of policies and controls in delivering fair customer outcomes. To promote appropriate awareness and understanding of compliance, embedding a strong risk and control culture across credit risk and wider business teams. To maintain appropriate and independent oversight, asking probing questions to ensure regulatory risks are appropriately identified, understood and addressed. About you.  In this business-critical role, you will have strong knowledge of the FCA’s rules and regulations, including CONC and wider consumer credit requirements. Experience within a consumer credit environment is highly desirable, particularly across credit risk or model governance. You will be passionate about regulation and focused on delivering good customer outcomes, consistently identifying opportunities for improvement and innovation within policies and controls. You will be commercially aware, structured and methodical in your approach, with strong analytical capability to assess complex risk and regulatory issues. You will be confident challenging stakeholders and translating regulation into practical, business-focused solutions. You will possess excellent communication skills, with the ability to engage and influence a wide range of stakeholders across both technical and non-technical teams. Within this role, you will