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Senior Business Transformation Advisor

Goods & Services
CompanyGoods & Services
CategoryConsulting & Strategy
LocationUS-Hybrid
RemoteHybrid
EmploymentNot stated
LevelSenior
SalaryNot stated by the employer
Posted21 Jul 2026
Last verified10 Aug 2026
SourceEmployer ATS (greenhouse)
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Description
About Goods & Services    Goods & Services is a product design and engineering company.  We solve mission-critical challenges for some of the world’s largest enterprises, with deep expertise in highly regulated industries—including life sciences and financial services . Our design-led approach allows us to apply cutting-edge capabilities in AI, Data and Hardware Engineering to companies of any size.  Headquartered in the United States , we operate regional development centers in Mexico and the United Kingdom . This global footprint—anchored by our nearshore model—enables us to deliver at scale with the speed, efficiency, and cultural alignment our clients expect. About the job    Goods & Services is looking for a Senior Business Transformation Advisor to support a client's platform modernization program, one of the most significant undertakings in the company's history. The client is replacing a legacy infrastructure that handles approximately 5 million interactions per day with a modern, cloud-native platform, while simultaneously transforming how the business operates, how it goes to market, and how it measures success. This is not a purely technical program. It is a business transformation that happens to be enabled by technology. The Business Transformation Advisor is the person who keeps that distinction alive, ensuring that short-term execution pressure does not consume the long-term strategic picture, and that the business is prepared to absorb and benefit from every capability the program delivers. Core Function: This role has two inseparable halves. The first is business advisory: sitting alongside senior business leadership, helping them understand what the transformation means for their organization, how to sequence change, and how to keep the strategic picture intact while execution teams are heads-down on delivery. The second is program governance: owning the operating rhythm of the Transformation Office, the decision log, the cross-track dependency map, and the executive readout cycle.  Neither half works without the other. We are not looking for a project coordinator who attends executive meetings, nor a strategy consultant who hands off a slide deck. We are looking for someone who can move fluidly between the two, and who understands that the real risk in a program like this is not a missed milestone, but a business that arrives at go-live unprepared to use what was built What you’ll do: Act as a strategic thinking partner to senior business leadership, helping them understand what the transformation means for their teams, their ways of working, and their ability to serve customers. Maintain a clear view of the long-term strategic destination and actively protect it from short-term execution pressure. Push back, with evidence, when tactical decisions risk compromising the program's intended outcomes. Advise on how to sequence organizational change across business units, what needs to happen first, what can wait, and why, so that the business absorbs transformation at a pace it can sustain. Help business stakeholders understand what is possible and when, managing expectations across teams that may be tempted to jump ahead of what the platform can deliver. Build and maintain alignment between the technology program and the go-to-market realities of the business, ensuring that platform capabilities land in a sequence that the business can take into the field and operationalize. Identify where the business needs to develop new capabilities or change existing processes ahead of technology delivery, and ensure those dependencies are visible and planned for. Own and maintain the MoSCoW priority tracker across all workstreams, running prioritization sessions, challenging scope and benefits, keeping must-haves clearly separated from could-haves.} Maintain the program-level decision log: every decision do