Senior Business Automation Engineer
iSupport Worldwide
| Company | iSupport Worldwide |
| Category | Engineering |
| Location | Pasig |
| Remote | On-site |
| Employment | Full-time |
| Level | Senior |
| Salary | Not stated by the employer |
| Posted | 3 Aug 2026 |
| Last verified | 12 Aug 2026 |
| Source | Employer ATS (workable) |
Description
Position Summary We are seeking a Senior Business Automation Engineer to partner directly with Finance and Operations leadership in designing, building, and maintaining automation solutions that improve efficiency, accuracy, and productivity across the organisation. This role combines business process analysis, software development, AI workflow automation, systems integration, and financial operations support. The successful candidate will identify manual processes, design scalable automation solutions, build integrations between business systems, and leverage AI technologies to streamline reporting, reconciliation, and operational workflows. Success in this role will be measured by measurable business outcomes, including reductions in manual effort, improved reporting accuracy, faster processing times, and increased operational efficiency. Key Responsibilities Business Process Analysis & Automation Partner with Finance, Operations, and business leaders to identify automation opportunities. Analyse existing workflows and recommend process improvements. Design, develop, and implement automation solutions that reduce manual effort and operational bottlenecks. Calculate business impact and ROI of automation initiatives. Continuously improve workflows, controls, and automation reliability. AI & Intelligent Workflow Development Design and build AI-powered workflows and automation solutions. Develop AI agents and assistants that improve decision-making and productivity. Create reusable prompt libraries, automation templates, and workflow frameworks. Implement validation and quality controls to ensure AI-generated outputs are reliable and accurate. Evaluate emerging AI technologies and recommend business applications. Finance & Data Automation Automate financial reporting, reconciliations, and data processing workflows. Support automation of invoice matching, cash receipt reconciliation, purchase order validation, and exception reporting. Develop solutions for analysing and transforming large datasets. Improve reporting speed, accuracy, and accessibility for Finance stakeholders. Create reusable tools, templates, and utilities for operational and financial teams. Systems Integration & Software Development Build and maintain integrations between internal and third-party business systems. Develop API-based solutions connecting accounting, payroll, POS, banking, inventory, ERP, and operational systems. Design secure and scalable data exchange processes. Implement error handling, monitoring, logging, and performance optimisation. Troubleshoot and maintain existing integrations and automation platforms. Excel & Workflow Automation Develop advanced Excel and Python-based automation solutions. Automate recurring reports, data cleansing, consolidation, and analysis. Build tools that eliminate repetitive spreadsheet work and improve productivity. Improve accuracy and consistency of data-driven processes. Documentation & Collaboration Produce technical documentation, workflow diagrams, and user guides. Create training materials and knowledge-sharing resources. Communicate technical solutions effectively to non-technical stakeholders. Collaborate with Finance, Operations, Technology, and executive leadership teams.