Senior Associate, Strategic Planning & Operations
amgen
| Company | amgen |
| Category | Operations & Admin |
| Location | India - Hyderabad |
| Remote | — |
| Employment | Not stated |
| Level | Senior |
| Salary | Not stated by the employer |
| Posted | 22 Jul 2026 |
| Last verified | 10 Aug 2026 |
| Source | Employer ATS (workday) |
Description
Career Category
Strategy and Innovation
Job Description
Increasing demand for observational research (now commonly referred to as real-world evidence [RWE] from regulatory and reimbursement authorities makes observational research a key component of drug development and commercialization. Amgen's Center for Observational Research (CfOR) is a global organization with an industry-leading analytical capability that generates RWE to support business needs across a product’s lifecycle. CfOR scientists partner with internal stakeholders and industry experts to design, conduct, interpret and publish observational research that informs decision-making from the early development of a molecule to the design of clinical trials and the safety and efficacy of Amgen medicines.
We are seeking a Senior Associate, Strategic Planning & Operations , t o join the Cent e r for Observational Research (CfOR) . This role will work with other Amgen functional teams to oversee and drive execution of CfOR’s operational projects and non-interventional studies ensuring timely completion within budget and at the highest quality with compliance . This role requires strong project management capabilities combined with a growth mindset and openness to leveraging emerging AI tools to improve productivity and drive CfOR-wide initiatives.
Key Responsibilities
• Support CFOR team in end-to-end operational workflows to improve efficiency in CfOR operational process such as budgeting, contracting, compliance activities and PMO office.
• Driving AI-enabled operational transformation to enhance efficiency in compliance process , budget tracking, and decision-making across global CfOR p rograms
• Provide specialized operational and documentation support for global observational research (RWE) studies, partnering with cross-functional scientific teams
• P roject management experience including project planning, governance tracking, studies milestone management, risk/issue tracking, and stakeholder reporting
• SharePoint management experience in content governance to enable effective collaboration and efficient document control.
Operational Excellence & Process Optimization:
• Support end-to-end workflows and process maps to improve efficiency in CFOR operational process
• Drive execution of operational processes by monitoring budgets, contracts, study milestones, risks, and performance metrics while ensuring data accuracy, timely reporting, and adherence to regulatory , compliance and organizational requirements.
• Ensured quality, compliance, and alignment with global operational standards
• Strong experience in SharePoint management, including site administration, document libraries, permission management, and content governance to enable secure collaboration and efficient document control
AI & Digital Enablement:
• Applied generative AI tools to improve productivity in documentation and operational processes
• Identif y automation opportunities to reduce manual effort and standardize workflows
• Creating dashboards of operational processes
• Drove adoption and migration of digital tools (Smartsheet, MS tools, Teams, SharePoint, Miro , lucid ) for collaboration and tracking
Project Management Office
• Demonstrated experience in PMO practices, including project planning, governance tracking, milestone management, RAID tracking, and stakeholder reporting , ensuring timely delivery, quality, and alignment with business priorities.
• Ability to apply Agile, Scrum, Kanban, or hybrid project management methodologies to improve execution, collaboration, and operational efficiency and improve project visibility and execution tracking.
Data, Reporting & Dashboarding:
• Developed and maintained operational dashboards and reports (Power BI/Excel/Smartsheet) to track study performance, resource utilization , and key KPIs
• Delivered actionable insights through data analysis and reporting to support leadership decision-making
Complianc e & Governance:
• Understanding compliance / governance activities, across eTMF, regukatory , inspection readiness, and submission processes, ensuring documentation completeness, traceability, and adherence to SOPs and regulatory requirements.
Financial & Resource Management:
• Managed financial operations including PO processing, invoice verification, and expense tracking using SAP/Ariba/Anaplan
• Supported budget planning and resource management across programs
Basic Qualifications:
• Bachelor’s degree with 7 + years of Scientific or Operations experience OR
• Master’s degree and 5 + years of Scientific or Operations experience
• Pharma/ Healthcare degree with application of technology/ AI knowledge expertise , advanced excel knowledge, dashboard creation for reporting, and decision support.
Preferred Qualifications/ Skills :
• Minimum of 5 years of project management experience, with + 3 years in pharma/biotech and cross-functional environments
• Hands-on experience with budgeting, vendor management, and regulated document management systems
• Demonstrates autonomy and reliability in managing tasks and contributing to team goals
• Highly organized, with the ability to prioritize and deliver on projects independently or collaboratively
• Quick learner with strong analytical skills and adaptability to new tools and concepts
• Effective communicator with strong written, verbal, and presentation abilities
• Builds positive relationships and fosters collaboration with a proactive, “can-do” attitude
• Demonstrated proficiency & adaptability with related software tools ( ChatGPT, Copilot, Smartsheet, Miro, SharePoint, MS Teams, Office 365, etc.)
• Familiarity with drug commercialization & business practices
• Comprehensive understanding of Good Clinical Practices (GCP), FDA regulations, and applicable regulatory/compliance frameworks critical to clinical and commercial operations
.