Job Opportunities API

Essential Job Functions • Assist customers in planning, configuring, and selecting appropriate systems. • Prepare technical quotations and application-specific solution concepts in close collaboration with Sales and Product Management • Conduct customer training, presentations, and workshops for users • Attend trade shows to market our products together with Sales • Provide marketing material (photos, brochures, manuals etc.) • Provide technical application consultation and support to national and international customers in physiological and cardiological as well as respiratory research applications, with a focus on anesthesia and isolated organ systems of laboratory animals (for example Langendorff or EVLP Ex-Vivo Lung Perfusion modelsl) • Analyze and resolve technical and application-related issues in-house and at customer sites • Manage incoming customer claims in collaboration with production, purchasing, R&D and product management • Support the production team in the assembly and preparation of systems to ensure optimal performance and quality • Test, inspect, and perform final preparation of systems before shipment, including quality assurance and functional verification • Install systems on-site at customer facilities, both domestically and abroad • Provide feedback from customer applications to R&D and contribute to product improvement • Document customer feedback, test results, and technical adjustments to continuously enhance the company's system solutions Skills and Abilities required • Experienced in sales and customer relationship management • Strong customer orientation and excellent communication skills • Precise, structured, and self-directed work style • Technical understanding and keen attention to quality • Team spirit and ability to collaborate across departments, especially with production and R&D • Hand-on mentality • Excellent written and spoken German and English skills Bonus Skills and Experience • \~5 years of experience in life sciences or comparable fields • Solid knowledge of physiological and cardiological measurement systems • Experience in animal-based experimental research and laboratory processes • Practical experience with instrumentation, software control systems, and device calibration Education and Experience and/or equivalent • University or University of Applied Sciences degree in Medical Engineering, Biotechnology, Bioengineering, or a comparable scientific-technical discipline Travel: • Willingness to travel national and international is required