Job Opportunities API

About Node4 We are a united force driven by a single ambition; to deliver faster transformation, lower cost, and truly differentiated outcomes - we do this by bringing together our AI Augmented MSP platform, hybrid sovereign cloud solutions, deep Microsoft expertise and the Node4 People We are: Nimble – We focus on what matters most, adapt fast and embrace change Original – We think differently, stay curious and innovate Driven – We are bold, bring energy and own the outcome Engaged – We operate as one, building strong relationships 4 More – We always go further for our people, customers and partners About the role Acts as the technical authority for SD-WAN delivery engagements, providing design assurance, governance, and technical leadership throughout the project. Designs, implements, and assures complex SD-WAN solutions, primarily based on Fortinet technologies, ensuring services are delivered safely, securely, and in accordance with agreed standards. Works closely with Pre-Sales, Architecture, Project Management, Delivery, and Support teams to ensure customer requirements are translated into successful technical outcomes. Supports the standardisation, automation, and continual improvement of SD-WAN services, delivery methods, and implementation practices. Provides technical mentoring and guidance to engineers, helping to build delivery capability and consistency across the Network Practice. Responsibilities Lead customer discovery sessions, technical workshops, and implementation planning activities for SD-WAN projects. Produce and assure technical documentation including low-level designs, implementation plans, test plans, network diagrams, and operational handover documentation. Configure, deploy, and validate SD-WAN solutions in accordance with architectural designs, standards, and customer requirements. Act as Technical Design Authority for assigned projects, providing governance, technical assurance, and risk management throughout delivery. Review and approve technical deliverables and implementation approaches produced by project engineers. Ensure services are delivered in line with security best practice, operational standards, and service acceptance requirements. Support the transition of delivered services into support, ensuring readiness, documentation quality, and operational acceptance. Troubleshoot and resolve complex technical issues encountered during deployment and implementation activities. Contribute to reusable deployment standards, configuration templates, automation initiatives, and delivery best practice. Provide technical mentorship, coaching, and development support to delivery engineers and wider Network Practice teams. Work collaboratively with vendors, partners, architects, and operational teams to deliver successful customer outcomes. Support the ongoing evolution of Node4's SD-WAN portfolio, services, standards, and delivery methodologies. What will you bring? Fortinet FCSS Network Security certification or equivalent technical capability. Proven experience delivering enterprise networking and SD-WAN solutions within an MSP, systems integrator, or enterprise environment. Strong knowledge of FortiGate, FortiManager, FortiAnalyzer, FortiEMS, FortiClient, and associated SD-WAN technologies Strong understanding of routing, switching, BGP, OSPF, IPsec VPN, security, and WAN technologies. Experience producing technical designs, implementation plans, test plans, and supporting documentation. Experience acting as a technical lead, design authority, or senior consultant on customer-facing projects. Strong troubleshooting and problem-solving capability across complex network environments. Excellent verbal and written communication skills with the ability to engage both technical and business stakeholders. Experience mentoring engineers and supporting technical capability