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Scheduler - Calbarrie Compliance Services Contract: Permanent, Full-time Location: Cheltenham (office based) Hours: 8:00am to 5:00pm (1-hour lunch) Salary: £26,589 per annum, OTE circa £30,000 About Us Calbarrie Compliance Services Ltd provides electrical safety testing and compliance services across the UK, covering fixed installations, portable appliance testing, emergency lighting, thermal imaging and remedial works. Calbarrie works across facilities management, retail, commercial, education and local authority sectors, with a strong focus on repeat business and long-term client relationships. Part of the Celnor Group Celnor Group is a UK-based environmental services group operating across the Testing, Inspection, Certification and Compliance (TICC) landscape. With a growing portfolio of specialist businesses, Celnor provides essential services that protect people, property and the environment. While each business retains its own identity, culture and technical specialism, all are supported by a central group function that invests in people, systems and long-term sustainable growth. About the Role We are seeking an organised and proactive Scheduler to join our Operations team in Cheltenham. This is a key role responsible for coordinating the day-to-day workload of our field-based engineers, ensuring works are scheduled efficiently and delivered within agreed timescales. Working closely with clients, engineers, sales and operations teams, you will play an important role in maintaining high levels of customer service while ensuring operational requirements are met. This position would suit someone who enjoys working in a fast-paced environment, is highly organised, and can effectively manage multiple priorities throughout the day. Key Responsibilities Schedule a team of engineers on a day-to-day basis for planned electrical testing and maintenance activities Liaise with clients to arrange and confirm engineer appointments Work closely with the sales team to support customer satisfaction and service delivery Operate within agreed KPIs and performance measures Provide key clients with work programmes and scheduling updates Work closely with the Operations team to ensure works are completed within required timescales Monitor engineer availability and workload to maximise operational efficiency Maintain accurate scheduling records and documentation Communicate effectively with engineers regarding appointments, changes and operational updates Build positive working relationships with clients and internal stakeholders Support the wider Operations team with administrative and coordination activities as required Skills, Knowledge, and Expertise Previous experience in a scheduling, coordination, planning or administrative role Excellent communication skills, both written and verbal Strong organisational skills with the ability to manage multiple tasks and priorities Ability to work effectively under pressure and meet deadlines Strong attention to detail and accuracy Good working knowledge of Microsoft Office applications Ability to build positive relationships with clients and colleagues Strong problem-solving and time management skills Ability to work independently and as part of a team Positive and professional approach to customer service What We're Looking For We are looking for a highly organised individual who enjoys coordinating activities and working with a variety of stakeholders. The successful candidate will be a strong communicator, capable of managing changing priorities while maintaining a high level of accuracy and customer service. You will be a team player who works well in a busy environment, takes ownership of responsibilities, and is motivated by helping the wider team operate effectively. A proactive attitude and willingness to learn will be key