Job Opportunities API

Overview of the Role The Salesforce Administrator plays a pivotal role in the Wealth Tech (Platform) team by managing, optimising, and extending Vesta, Ironbark's core Salesforce instance. This role bridges day-to-day operational support and strategic configuration, delivering standard to complex project builds independently while mentoring junior team members to maintain high platform stability and data integrity. Responsibilities: Independently design, build, and maintain functional enhancements within Vesta using declarative tools, with a heavy emphasis on advanced Salesforce Flow, custom fields, and page layouts. Continuously monitor and improve existing configurations and automations to support evolving financial services workflows. Ensure data models and visibility settings are strictly maintained in alignment with company data privacy standards. Act as the key escalation point for complex support cases raised by internal business users. Diagnose, debug, and resolve platform issues, integration errors, and system defects to meet agreed service levels (SLAs). Produce clear, high-quality technical documentation for all new solutions to ensure they can be easily maintained and reused by the broader team. Provide informal mentoring and troubleshooting guidance to Tier 1 and Tier 2 support associates. Assist in the testing, validation, and release management phases of project deployments.