Sales Operations Specialist (remote from anywhere)
Scalesource
| Company | Scalesource |
| Category | Sales |
| Location | Bogotá |
| Remote | Remote |
| Employment | Full-time |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 20 Jul 2026 |
| Last verified | 12 Aug 2026 |
| Source | Employer ATS (workable) |
Description
Sales Operations Specialist (remote from anywhere) Location: Remote (Work from Home) Schedule: Monday–Friday, 9:00 AM–6:00 PM (PST, CST, EST) | Compensation: $1,250 USD/month first 90 days, $1,500 USD/month after About Us We support U.S.-based contractors and operators — real businesses spending real money to buy lead flow, with real crews in the field and real revenue on the line every single day. Yes, you'll build estimates, chase proposals, lock in site visits, and keep a CRM clean. But the real business we are in is speed. Every lead that waits three days for a callback is a homeowner who already booked with the competitor who called in ten minutes. Every proposal sitting unsigned for two weeks is a job quietly dying in someone's inbox. Every missed site visit is a crew standing around and a customer losing trust. Every pipeline that looks full on paper but is actually dead leads nobody woke up is money the business already paid to generate — and lost anyway. That is what this role is for. We are hiring a Sales Operations Specialist who owns speed-to-lead, estimate support, and pipeline discipline so that no revenue opportunity slips through. This is a remote role through ScaleSource. It is not a "wait for someone to assign me a task" job. You own the entire lead-to-signature pipeline so that estimators and sales reps stay focused on closing instead of chasing paperwork. If you need to be told every step, this is not the role. If a lead sitting untouched for an hour makes you uncomfortable, and you chase an unsigned proposal without being asked twice, you may be exactly who we need. The Big Picture Our standard is simple: Every lead gets a fast response. Every estimate goes out right. Every proposal gets chased until it is signed or dead. If a lead comes in, it gets contacted within minutes, not hours. If an estimate is requested, the packet is accurate, complete, and out the door on time. If a proposal goes quiet, it gets followed up — not filed away and forgotten. If the CRM says a job is "in progress," it actually is. We do not need someone who says, "I think I followed up on that quote." We need someone who says: "Contacted 14 new leads today, all inside the response window. Sent 6 estimate packets, chased 9 unsigned proposals, revived 2 dormant leads, locked in 5 site visits, and every stage in the pipeline matches reality." That is the difference. Role Mission Your mission is to make sure the business wins the jobs it already paid to find. You are the engine between "lead came in" and "contract signed." You handle the speed, the accuracy, and the follow-through so the sales team can handle the closing. You will work across the CRM, phone, email, and calendar to make sure leads get touched fast, estimates go out clean, proposals get pushed to a decision, and nothing dies of neglect. You are not just supporting sales. You are protecting the revenue. What You'll Own 1. Speed-to-Lead and Follow-Up You will own the response to every inbound lead and estimate request. You will be responsible for: Contacting every inbound lead within the target response window — minutes, not hours Making outbound calls, callbacks, and follow-ups without being chased to do it Responding fast enough that the business wins the job before a competitor even calls back Tracking every touchpoint so no lead falls through the cracks between first contact and close Working the follow-up cadence every day, not when you get around to it A lead that waits is a lead that's gone. Not sometimes. Every time. 2. Estimate and Proposal Support You will build the packets that turn interest into signed work. You will be responsible for: Building estimate packets, proposals, job notes, and pipeline updates Keeping estimates accurate and consistent so the sales team and the customer both trust the number Sending proposals promptly and tracking them through to signature Catchi