Sales Operations Senior Lead
dunnhumby
| Company | dunnhumby |
| Category | Sales |
| Location | London |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Lead |
| Salary | Not stated by the employer |
| Posted | 9 Jul 2026 |
| Last verified | 11 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.
Tesco Media is the ultimate media partner to brands. Built on unrivalled customer insight, it’s a media owner with soul, scale, and storytelling power. Tesco Media helps brands and agencies connect meaningfully with customers, drive creative effectiveness, and grow at the point of purchase.
Through Tesco, the UK’s largest grocery retailer with over 24 million Clubcard households - representing nearly every home in the UK - Tesco Media offers brands an unparalleled view into the motivations and behaviours of the nation. It is perfectly positioned to solve businesses’ greatest marketing challenges, unlocking growth by enabling brands to connect with customers in meaningful ways online, in-store and via its offsite partners, all while enhancing the shopping experience for its customers.
We’re looking for a talented Sales Operations Senior Lead who expects more from their career. Sitting within the Demand & Supply team, this role plays a critical part in enabling sales success through data-driven insight, performance analysis, and operational excellence.
You will partner closely with Sales, Product, and Finance teams to optimise sales performance, improve processes, and unlock growth opportunities for global advertisers. This is a highly impactful role that sits at the heart of our commercial strategy—helping to shape how we measure success, identify opportunities, and scale effectively.
What you’ll be working on
Analyse and interpret sales performance data , providing clear insights to identify growth opportunities across clients and categories
Develop a deep understanding of sales performance , running regular deep dives and working sessions with sales teams to drive improvements
Partner with cross-functional teams , including Finance and Product, to design and deliver dashboards and reporting frameworks
Own and evolve sales performance reporting , ensuring stakeholders at all levels have access to accurate, actionable insights
Monitor and evaluate key sales KPIs , using data to inform decision-making and future strategy
Support sales planning processes , including budgeting, forecasting, and performance tracking
Optimise sales processes , identifying efficiencies and improving ways of working across teams
Shape the future of sales tooling , including CRM systems and data infrastructure, by defining requirements and driving enhancements
What we’re looking for
Experience in a sales operations, analytics, or consulting role , ideally within a media, retail media, or advertising environment
Strong commercial acumen with a proven ability to support revenue growth through data and insight
Experience partnering with sales teams and senior stakeholders to influence decision-making
Solid understanding of the digital or retail media landscape
Excellent data analysis and storytelling skills , with the ability to translate complex data into actionable insights
Experience working in cro