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Sales Operations Specialist (Commercial) About Us KMTC USA Corporation is the U.S. subsidiary of Korea Marine Transport Co., Ltd. (KMTC), a global container carrier headquartered in Korea. KMTC operates an international container shipping network connecting major trade lanes across Asia and other regions. We are establishing and expanding our U.S. presence in Tempe, AZ and nearby cities, and we are seeking motivated, capable professionals who want to grow with us. While our U.S. operations are in the early stages of growth, we are backed by an established international organization headquartered in South Korea, founded in 1954 with a 41-year track record of profitability. We believe early team members will play an important role in shaping our company culture and future growth in the U.S. market.  We value individuals who are self-driven, adaptable, and eager to contribute in a fast-growing environment. Job Summary We are seeking a detail-oriented and proactive Sales Operations Specialist to support our commercial team in Tempe, Arizona. This role is critical in ensuring smooth execution of sales activities, accurate data management, and effective coordination between customers, sales teams, and global offices. No prior shipping experience is required Key Responsibilities • Manage customer onboarding, account setup, and maintenance in internal systems • Prepare and process quotations, rate requests, and RFQs • Maintain accurate customer and sales data in Excel and CRM platforms • Coordinate with global teams on service updates, pricing, and customer inquiries • Support contract administration and documentation flow • Generate regular sales reports and performance dashboards • Identify and contribute to process improvement initiatives • This role may require flexibility to support evolving business and operational needs Qualifications • 1–3 years of experience in sales operations, sales support, administrative, or coordination roles • Bachelor’s degree preferred • Strong proficiency in Microsoft Excel (formulas, pivot tables, VLOOKUP, etc.) • Excellent written and verbal communication skills • High attention to detail and strong organizational skills • Ability to work effectively in a fast-paced, cross-functional, and international environment • Must be legally authorized to work in the United States without sponsorship. (Form I-9 verification required upon hire) • Shipping or logistics experience is a plus but not required • Must be able to work onsite at the assigned office location Work Schedule: M-F (Standard Business Hours local time) Benefits: Competitive Benefit Packages Equal Employment Opportunity & Accommodations KMTC USA Corporation is an Equal Opportunity Employer. If you need a reasonable accommodation during the application or interview process, please contact [email protected].