Job Opportunities API

Job Purpose To drive diagnostic sales and revenue growth by leveraging laboratory knowledge to acquire new clients, manage key accounts and close deals effectively. Key Responsibilities Sales & Revenue: • Acquire new clients. • Meet monthly and quarterly revenue targets. • Upsell and cross-sell diagnostic services to existing clients. • Ensure timely collection of receivables. Customer Experience: • Leverage prior lab exposure and knowledge to answer client and other stakeholder questions. • Gather client feedback to help improve service delivery. • Work with the Marketing department on promotions and campaigns. • Coordinate with technical team on technical client queries. • Manage key accounts. Strategy & Reporting: • Develop and execute a sales plan for your designated territory. • Prepare weekly, monthly and quarterly sales reports. • Develop plans to improve relevant key performance indicators. • Participate in monthly and quarterly reviews with the Executive Director. Competencies Educational Qualification and Experience: • Bachelor’s Degree in Sales, Marketing or a related field OR Bachelor’s Degree, Diploma or Certificate in Medical Laboratory Science or a related field. • Candidate with a laboratory science background and some sales in a related setting will be given strong preference. • A minimum of two (2) years of relevant work experience in a sales, laboratory or healthcare setting. • Hands-on experience in a medical laboratory or diagnostic sales is highly desirable. Technical: • Laboratory/diagnostic knowledge (test type, procedures, terminology) • Knowledge of the Ghanaian market and industry trends, specifically as it relates to the healthcare/laboratory industry • B2B/B2C sales and revenue generation, including prospecting, negotiation and closing • Receivables collection and follow up • CRM and key account management • Territory sales planning, sales reporting and KPI tracking • Client feedback systems • Presentation skills for executive reviews • Valid driving license and ability to drive a car or ride a motorbike (for territory coverage and client visits) Personality: • Results-driven and target oriented • Self-motivated and proactive • Confident and credible, using lab background • Customer-centric and good listener • Resilient and persistent • Strong verbal and written communication • Collaborative team player • Accountable for results and collections • Organized with time and reporting deadlines • Emotionally intelligent relationship builder