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Careers This is a vacancy for our office in Reading, United Kingdom. We are looking for a Sales Executive with a strong track record in IT Service Management (ITSM) solution sales. This is a great opportunity to join a global leader in IT Service Management and play a key role in expanding our presence across the ITSM landscape. This is a hybrid role with an equal focus on new business development and account management. You will be responsible for winning new clients, developing a strong personal pipeline, and growing existing customer relationships by understanding client challenges and positioning our solutions as a trusted extension of their IT operations. The successful candidate will combine proactive business development with strong account management skills, working closely with internal delivery teams to drive successful client outcomes and identify further growth opportunities. Duties and Responsibilities New Business Development • Drive new logo acquisition through outbound prospecting, targeted campaigns, networking and partner engagement • Identify and engage decision-makers across IT, Operations and Service Management • Build and manage a qualified sales pipeline • Own the sales cycle from initial engagement through to close and handover Account Management • Develop and grow existing customer relationships, identifying upsell and cross-sell opportunities • Act as a trusted advisor to clients on their ITSM improvement journey • Maintain regular account reviews and support long-term customer success • Work closely with delivery teams to ensure successful execution and identify further opportunities Additional Responsibilities • Forecast against sales targets, submit monthly progress reports and ensure CRM data is accurate and up to date • Use market and competitor insight to strengthen the company’s value proposition and differentiation • Build relationships with senior stakeholders, including C-level executives, across enterprise organisations Experience and Skills required • Proven track record of ITSM solution sales • Successful track record of at least 3 years’ B2B sales experience • Demonstrable success in both new business acquisition and account development • Excellent commercial and relationship negotiation skills and business acumen • Credibility and confidence to engage effectively with senior stakeholders, including C-level executives • Self-motivated, results-driven and accountable • Knowledge of ITSM frameworks such as ITIL or SIAM • Degree educated, preferably in business or management, or equivalent relevant experience To Apply: If you would like to apply to this role, please send your CV and Covering Letter stating the job reference to [email protected] ATTN: Kia Peters. For questions, please feel free to call: +44 (0)118 324 0620. Pink Elephant EMEA 6th Floor Reading Bridge House George Street, Reading RG1 8LS, United Kingdom Other information As soon as possible Dependent on experience, plus commission and benefits Pink Elephant EMEA Quick Quote Tools Training Consulting IT Support Technology 4.8 / 5 Verified Customer Feedback IT Support | July Offer Sign up to a Pink Elephant EMEA Managed Service Desk before 14 August and save 30% on your one-time transition fee.