Job Opportunities API

Spread good vibes and make every client feel at home. As a Sales Associate at our SoHo Flagship, you are at the heart of the Faherty experience — the first smile, the thoughtful recommendation, the genuine connection that turns a first-time visitor into a lifelong client. You will bring passion for the brand, a natural curiosity about people, and a commitment to delivering a warm, elevated shopping experience every single day. Whether you’re guiding a client through a full wardrobe build, sharing the story behind a fabric, or following up with a personal note, you’ll play a meaningful role in building the kind of relationships that define Faherty.   What you’ll do: Sales Client Engagement & Service Excellence Create meaningful, one-on-one connections with every client through thoughtful discovery, active listening, and genuine curiosity, ensuring each interaction feels intentional and personal. Consistently deliver a high standard of service, anticipating client needs and creating an environment that feels warm, welcoming, and effortlessly elevated. Process in-store sales, returns, and exchanges with efficiency and care.   Sales Performance & Outfitting Take ownership of personal sales goals, contributing to overall store performance through consistent, high-quality selling behaviors and a strong sense of accountability. Utilize styling and outfitting techniques to inspire multiple-unit purchases, helping clients build complete wardrobes rather than single-item transactions. Develop and maintain a deep understanding of product — including fabrications, fit, and versatility — to confidently guide clients and enhance their shopping experience.   Clienteling & Long-Term Relationship Building Capture meaningful client insights within the clienteling platform, ensuring each profile is detailed and actionable to support personalized outreach. Participate in outreach and follow-up efforts, contributing to client retention, repeat business, and overall store performance. Maintain up-to-date client information, requests, and product feedback to support a seamless, personalized experience across visits.   Operations Support Store Operations Assist with opening and closing procedures, cash handling, and day-to-day operational tasks as needed. Utilize available resources consistently and effectively to support a smooth store environment. Partner with the team on supply and replenishment needs, communicating any opportunities to leadership.   Visuals Floor Standards & Brand Storytelling Maintain strong floor presence by ensuring product is well-presented, organized, replenished, and ready for selling at all times. Serve as a brand ambassador, embodying the lifestyle, aesthetic, and values of Faherty Brand in every client interaction and through a polished personal presentation. Bring product to life through compelling storytelling and a strong understanding of styling and the Faherty lifestyle. Support seasonal floor moves and visual updates in partnership with the team.   People Team Collaboration & Flagship Mindset Work closely with peers and leadership to support daily business needs, sharing knowledge, energy, and accountability to achieve collective goals. Operate with a heightened sense of ownership and awareness, recognizing the visibility and impact of a flagship location and consistently delivering at that level. Contribute to a positive, inclusive team culture that embodies the Faherty Brand values and makes everyone — clients and teammates alike — feel welcomed and valued.   Physical Requirements Available when we are open for business, including evenings, weekends, and peak traffic periods. Able to stand and walk for the duration of a shift and maneuver the sales floor and back-of-house areas effectively. Able to bend, reach, stretch for pr