Job Opportunities API

We are looking for a detail-oriented and proactive Merchant Operations Admin to support our growing Merchant Operations team. This role will be essential in ensuring smooth day-to-day operations, maintaining accurate merchant data, and supporting reporting and communication efforts across departments. About the Role: • Generate, maintain, and continuously improve sales and merchant acquisition reports to support business performance tracking and decision-making. • Prepare, organize, and manage merchant information and documentation with high attention to accuracy and completeness. • Perform regular data validation to ensure merchant information is up-to-date and aligned across internal systems. • Support the onboarding and activation process of new merchants by coordinating internal documents and timelines. • Collaborate closely with Sales, Marketing, Finance, and other cross-functional teams to ensure timely communication and execution of merchant-related processes. • Assist in identifying inefficiencies or gaps in merchant operations and recommend solutions for process improvements. • Maintain and update the CRM (e.g., Pipeline) and internal tracking systems to ensure data integrity. • Provide administrative support including scheduling, documentation, and follow-ups as needed by the Merchant Ops team. About You: • Proven experience as a Sales Administrator, Sales Support, or Operations Admin, preferably in e-commerce, fintech, or retail. • Proficient in CRM systems (e.g., Pipeline) and MS Office, especially Excel (e.g., pivot tables, VLOOKUP, data visualization). • Strong attention to detail and accuracy in data handling and reporting. • Good time management, organizational skills, and the ability to manage multiple tasks simultaneously. • Excellent interpersonal and communication skills to work effectively across teams. • Familiarity with sales performance metrics and operational KPIs is a plus. LI-AS1