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ZEISS in India ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics. ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS’ success story in India is continuing at a rapid pace. Further information at ZEISS India . Technical Sales specialist: • Responsible for complete sales cycle in assigned territory • Responsible for achieving sales objectives per territory and execution of set strategies. • develop stretegies for account mapping and go to market strategy in close coordination with marketing and PASS team • Lead and execute activities such as joint sales calls, sales workshop, product training, pipeline management etc. • Developing & executing short term and long term business strategy for assigned territory • Responsible for sales/orders through direct channel in assigned territory • Responsible for proper participation in tenders in assigned territory • To manage the ongoing day-to-day relationship with customers • Prepare accurate monthly sales reports and forecasts • Strong understanding of pipeline management and funnel metrics • Ability to identify risks vs. opportunities and proactively suggest corrective actions • Maintain high forecast accuracy (clear visibility on closures and slippages). • Manage a portfolio of accounts to achieve long-term success • Strong working knowledge of CRM platforms (e.g., Salesforce) • Ensure 100% hygiene : timely updates of leads, opportunities, customer interactions, and pipeline stages • Ability to analyze CRM data to derive insights (conversion rates, pipeline gaps, forecasting accuracy) • Drive CRM adoption as a daily working tool , not just a reporting system • Act as the point of contact and handle customers’ individual needs • Generate new business using existing and potential customer networks and key opinion leaders • Resolve conflicts and provide solutions to customers in a timely manner • Report on the status of accounts and transactions • Suggest actions to improve sales performance and identify opportunities for growth • Have a close eye on competitor activities in the assigned territory • Escalating customer related issue to HO in order to maintain smooth relationship with customersAct as the primary contact for assigned clients • Negotiate contracts and close agreements to maximize profits • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors • Ensure the timely and successful delivery of our solutions according to customer needs and objectives • Handle complaints and solve problems to ensure customer satisfaction • Coordinate with other departments to ensure consistency and satisfaction in sales process Education • Bachelor's degree in Engineering, or Master in Physics or material Science or equivalent. MBA will be additional preference. • Relevant certifications in sales or technology are a plus. Experience • 5-6 years of experience in technical sales, pre-sales, solution consulting, business development, or account management. • Experience selling B2B technology products, hardware and software • Proven track record of achieving or exceeding sales targets. Technical Skills • Strong understanding of technical products and solutions. • Ability to understand customer technical requirements and recommend appropriate solutions. • Experience with product demonstrations and technical presentations. • Familiarity with CRM tools (Salesforce) • Ability to prepare technical proposals, quotations, and solution documentation. Sales & Business Skills • Strong consultative selling and negotiation skills. • Excellent communication and presentation abilities. • Ability to build and maintain long-term customer relationships. • Experience managing the full sales cycle, from lead generation to closing. • Strong analytical and problem-solving skills. • Ability to identify customer pain points and translate them into business opportunities. Soft Skills • Customer-focused mindset. • Excellent interpersonal and relationship-building skills. • Strong organizational and time management skills. • Ability to work independently and collaboratively in a team environment. • Adaptability and willingness to learn new technologies. • Self-motivated with a results-oriented approach. • Ability to manage multiple projects and priorities simultaneously. Additional Requirements • Willingness to travel for client meetings, demonstrations, and industry events, if required. • Valid driver's license (if the role involves regular travel). • Proficiency in Microsoft Office (Excel, PowerPoint, Word) and virtual meeting platforms (Microsoft Teams, Zoom, Google Meet). Your ZEISS Recruiting Team: Sikcha Chhetri