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Job Title: Safety Team Member Location: North Seattle Reports to: Clinic Administrator Pay: $24/hour. WCDC provides medical, dental, and vision insurance; PTO, paid holidays, jury duty, and bereavement leave; a 401(k) retirement plan; short‑term and long‑term disability; an Employee Assistance Program (EAP); a quarterly incentive program; and tribal‑discretion COLA adjustments. About WeCare Daily Clinics At WeCare Daily Clinics, we believe every member deserves a safe, welcoming environment where they can focus on their recovery journey with dignity and respect. Our clinics provide life-changing medication-assisted treatment and behavioral health services, ensuring that care is accessible, compassionate, and supportive. As a Safety Team Member , you’ll be more than just a presence—you’ll be a key part of creating a secure and positive experience for every member, visitor, and team member. You’ll use de-escalation, conflict resolution, and proactive engagement to ensure a safe, respectful atmosphere. If you’re ready to build skills similar to those used in professional security firms—without the need for weapons—this is an incredible opportunity to make a meaningful impact! Position Summary This role combines safety, member engagement, and operational support. You’ll ensure Neighborhood Center spaces are secure, assist in emergency situations, and work closely with our Neighborhood Center team to create a supportive, solution-focused environment. Whether helping to de-escalate a situation, providing guidance to members, or monitoring Neighborhood Center activity, you’ll be a trusted and visible part of our mission to deliver the best member experience possible . What You’ll Do Safety & Security Conduct routine inspections of the Neighborhood Center building, parking lot, and grounds to maintain a secure and welcoming environment. Maintain good relationships with neighboring businesses and communicate with them as needed. Respond promptly to emergency situations, following established safety protocols. De-escalate conflicts using trained techniques, ensuring all members and staff feel safe and supported. Work closely with local safety departments and law enforcement when needed. Ensure that non-members coming into Neighborhood Center are directed to proper intake process, or sign non-disclosure form. Member Engagement & Experience Proactively interact with members, staff, and visitors to foster a welcoming, secure atmosphere. Educate members about Neighborhood Center policies in a respectful and supportive manner and ensure compliance with Neighborhood Center behavioral standards. Monitor Neighborhood Center and assist in managing member flow to create a smooth, efficient experience, including entry support, member care, restroom entry, and signing members into our EMR system & notifying members when attention is needed in their EMR profile. Serve as a first point of contact for members needing support with safety-related concerns. Operational & Administrative Support Conduct security surveillance, including retrieving and reviewing footage when necessary. Manage incoming packages, mail, and deliveries. Monitor and maintain cleanliness in waiting areas and high-traffic spaces. What You’ll Bring Education & Experience High school diploma or GED equivalent required. One (1) year of customer service experience preferred. Basic proficiency in Microsoft Office Suite and general computer programs. Skills & Attributes Ability to remain calm, focused, and professional in fast-p