Romanian speaking First Line Analyst
Trenkwalder Group AG
| Company | Trenkwalder Group AG |
| Category | Data & Analytics |
| Location | Budapest |
| Remote | — |
| Employment | Not stated |
| Level | Entry |
| Salary | Not stated by the employer |
| First seen | 2 Aug 2026 (the employer did not state a posting date) |
| Last verified | 9 Aug 2026 |
| Source | The employer's own careers page (company_site) |
Description
Our partner is a growing SSC, now we are looking for candidates with strong Romanian language skills. Join our partners' dynamic first line customer support team and help users find the best solutions to their problems. This position is ideal for those looking to thrive in a multinational environment, with dedicated support from our partners' welcome team and a comprehensive career development program.
Job Description
• Responding to support queries through phone, email, and tools
• Ensuring daily communication with users across Europe
• Addressing IT issues faced by our partners during office operations
• Documenting and logging calls in the ticketing system
• Escalating unresolved issues to the appropriate teams
• Enhancing customer satisfaction levels
Job Requirements
• Business English and fluent Romanian
• Strong problem-solving skills
• Familiar with Windows (7, 8, 10) and MS Office
• Logical thinker
• Excellent communication
• Multitasking abilities
• Team player with a customer-focused mindset
Compensation Benefits
• Improve your language skills
• Participate in training programs
• Enjoy professional and personal development
• Work in a fun, diverse environment
• Flexible hours and a stable workplace
• Medicover health care
• Cafeteria benefits