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RMA DC Operator I (Onsite)

Axon
CompanyAxon
CategoryOperations & Admin
LocationPhoenix
RemoteOn-site (inferred)
EmploymentNot stated
LevelEntry
SalaryNot stated by the employer
Posted1 Jul 2026
Last verified3 Aug 2026
SourceEmployer ATS (greenhouse)
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Description
Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As an RMA DC Operator I, you will play an important role in Axon’s distribution and returns operations. You will support outbound shipping and inbound receiving by ensuring orders are accurate, shipped on time, and properly documented, while also receiving, routing, and tracking returned materials through the correct RMA processing areas. You are organized, detail-oriented, safety-minded, and comfortable working in a fast-paced warehouse or distribution environment. Your work will help ensure products and returned materials move efficiently, accurately, and in compliance with company procedures and applicable regulation What You'll Do Use internal systems and software to track, prioritize, route, and process orders and returns Support outbound shipping by preparing, verifying, and coordinating shipments Verify picked orders to ensure correct quantities, items, and documentation Ensure required shipping documents are properly included or affixed, including packing slips, bills of lading, labels, and other shipment documentation Inspect labels, barcodes, and shipment details for accuracy and completeness  Coordinate outbound pick-ups with UPS, freight carriers, or other logistics partners as assigned  Receive daily RMA return deliveries from carriers  Transfer materials throughout the department to the appropriate processing stations Document receiving discrepancies and escalate issues as needed Support various RMA processing requirements based on business needs Maintain a clean, organized, and safe work environment Follow all applicable company policies, safety procedures, and legal/regulatory requirements, including Dangerous Goods requirements when applicable What You Bring p]:inline" data-streamdown="list-item"> Previous   shipping,   receiving,   warehouse,   logistics,   or   distribution   experience p]:inline" data-streamdown="list-item"> Working   knowledge   of   logistics,   shipping,   receiving,   or   warehouse   procedures p]:inline" data-streamdown="list-item"> Strong   attention   to   detail   and   commitment   to   accuracy p]:inline" data-streamdown="list-item"> Excellent   organization   and   communication   skills p]:inline" data-streamdown="list-item"> Ability   to   prioritize   tasks   in   a   fast-paced   environment p]:inline" data-streamdown="list-item"> Problem-solving   skills   and   ability   to   identify   and   escalate   discrepancies p]:inline" data-streamdown="list-item"> Ability   to   safely   operate   a   forklift p]:inline" data-streamdown="list-item"> Experience   handling   RMA,   returns,   repair,   or   reverse-logistics   processes p]:inline" data-streamdown="list-item"> Experience   with   UPS,   freight   carriers,   bills   of   lading,   packing   slips,   or   shipping   documentation p]:inline" data-streamdown="list-item"> Dangerous   Goods   shipping   or   handling   experience p]:inline" data-streamdown="list-item"> Experience   using   ERP,   W