RMA DC Operator I (Onsite)
Axon
| Company | Axon |
| Category | Operations & Admin |
| Location | Phoenix |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Entry |
| Salary | Not stated by the employer |
| Posted | 1 Jul 2026 |
| Last verified | 3 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact
As an RMA DC Operator I, you will play an important role in Axon’s distribution and returns operations. You will support outbound shipping and inbound receiving by ensuring orders are accurate, shipped on time, and properly documented, while also receiving, routing, and tracking returned materials through the correct RMA processing areas. You are organized, detail-oriented, safety-minded, and comfortable working in a fast-paced warehouse or distribution environment. Your work will help ensure products and returned materials move efficiently, accurately, and in compliance with company procedures and applicable regulation
What You'll Do
Use internal systems and software to track, prioritize, route, and process orders and returns
Support outbound shipping by preparing, verifying, and coordinating shipments
Verify picked orders to ensure correct quantities, items, and documentation
Ensure required shipping documents are properly included or affixed, including packing slips, bills of lading, labels, and other shipment documentation
Inspect labels, barcodes, and shipment details for accuracy and completeness
Coordinate outbound pick-ups with UPS, freight carriers, or other logistics partners as assigned
Receive daily RMA return deliveries from carriers
Transfer materials throughout the department to the appropriate processing stations
Document receiving discrepancies and escalate issues as needed
Support various RMA processing requirements based on business needs
Maintain a clean, organized, and safe work environment
Follow all applicable company policies, safety procedures, and legal/regulatory requirements, including Dangerous Goods requirements when applicable
What You Bring
p]:inline" data-streamdown="list-item"> Previous shipping, receiving, warehouse, logistics, or distribution experience
p]:inline" data-streamdown="list-item"> Working knowledge of logistics, shipping, receiving, or warehouse procedures
p]:inline" data-streamdown="list-item"> Strong attention to detail and commitment to accuracy
p]:inline" data-streamdown="list-item"> Excellent organization and communication skills
p]:inline" data-streamdown="list-item"> Ability to prioritize tasks in a fast-paced environment
p]:inline" data-streamdown="list-item"> Problem-solving skills and ability to identify and escalate discrepancies
p]:inline" data-streamdown="list-item"> Ability to safely operate a forklift
p]:inline" data-streamdown="list-item"> Experience handling RMA, returns, repair, or reverse-logistics processes
p]:inline" data-streamdown="list-item"> Experience with UPS, freight carriers, bills of lading, packing slips, or shipping documentation
p]:inline" data-streamdown="list-item"> Dangerous Goods shipping or handling experience
p]:inline" data-streamdown="list-item"> Experience using ERP, W