Job Opportunities API

Who we’re looking for   We’re looking for a Revenue Operations Process Expert to shape how our go-to-market engine actually works.   In this role, you’ll own the design, governance, and ongoing evolution of Fieldwire’s GTM processes within Salesforce (SFDC). Your focus isn’t on configuring the system, it’s on defining how work should flow across Marketing, SDR, Sales, and Customer Success, so everything operates as one cohesive system.   You’ll act as the bridge between business and technical teams, translating GTM strategy into clear, scalable process logic and requirements.   This is a process architecture role, not a systems administration role. Success isn’t measured by tickets closed or configurations shipped; it is measured by clarity, scalability, adoption, and performance.   What you’ll be doing   Design End to End GTM processes   Build and evolve workflows across Marketing, SDR, Sales, and Customer Success   Ensure inbound, outbound, and account-based motions work together as a unified system   Define lifecycle stages, ownership models, and clean handoffs across teams   Translate Strategy into Execution   Translate GTM strategy into:    Process flows   Decision logic   Business requirements   Acceptance criteria   Partner closely with CRM and Systems teams, acting as the primary interface with GTM stakeholders   Ensure implementations reflect business intent (not just technical feasibility)   Own Process Governance & Data Clarity   Define and enforce:    Source-of-truth definitions   Data ownership models   Process standards across systems   Create clear, human-readable documentation so teams understand how things work   Define routing, prioritization, and signals   Design lead, account, and opportunity routing strategies   Build prioritization frameworks based on segmentation and signals   Eliminate gaps, duplication, and conflicting engagement paths   Drive Performance & Continuous Improvement   Define SLAs, KPIs, thresholds, and success criteria across GTM motions   Design and deliver high quality process training to drive GTM team members to optimize day to day activities   Monitor process health (e.g., coverage, routing accuracy, adoption)   Continuously iterate as GTM strategy, segments, and tooling evolve   What Success Looks Like   GTM processes are clearly defined, consistently executed, and widely adopted   Stakeholders understand how the system works without relying on tribal knowledge   Salesforce reflects intentional design, not incremental patchwork   Process changes are scalable, testable, and measurable   Business and systems teams operate with shared clarity and alignment   What This Role Is Not   Not a Salesforce Administrator — does not own configuration or system builds   Not a Marketo / campaign execution role   Not a reporting or analytics-only function   Not a ticket-based support role for CRM requests   What We’re Looking For    5+ years in Revenue Operations, GTM Operations, or Sales/Marketing Operations    High learning agility and analytical thinking    Proven ownership of lead management, routing, or demand processes in complex GTM environments    Experience working across Sales, Marketing, SDR, and Systems teams