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Retail Project Manager/Extended Reality (Regional)

zeissgroup
Companyzeissgroup
CategoryRetail
LocationOsaka
RemoteOn-site (inferred)
EmploymentNot stated
LevelManager
SalaryNot stated by the employer
Posted30 Jul 2026
Last verified9 Aug 2026
SourceEmployer ATS (workday)
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Description
About ZEISS The ZEISS Group traces its origins to 1846, when founder Carl Zeiss established a precision mechanics and optics workshop in Jena, Germany. What began as a small workshop has grown into a global leader in optical and optoelectronic technology. In Japan, ZEISS has been a trusted partner since 1911. Today, Carl Zeiss Co., Ltd. operates with approximately 400 employees across five locations, delivering cutting-edge solutions and dedicated service to customers nationwide. ZEISS Japan serves as a strategic partner across diverse industries—including semiconductors, automotive, mechanical engineering, biomedical research, and medical technology. We are also a leading manufacturer of eyeglass lenses, camera lenses, and binoculars, bringing precision optics into everyday life. Role & Responsibilities The Extended Reality Product & Marketing Coordinator   is responsible for   shaping and manag ing the localization and translation of global XR solutions into consistent local market offers   across the Asia   region   (all Asian markets apart from China and Taiwan) , customer experiences, and commercial execution across multiple   Asian   markets. The role connects   global   XR strategy , the Retail & Services   strategy   and the local market strategy   with regional implementation by aligning cross-functional stakeholders, supporting rollout readiness across markets, and driving adoption in an efficient and s calable   way. Primary duties and responsibilities • Manag e go-to-market   local strategic   planning across multiple markets, including launch readiness, channel activation, system set-up, marketing coordination, and cross-functional execution. • Conduct market, customer, competitor, and operational analysis across markets to   identify   adoption barriers, localization needs, market constraints, and operational gaps. • Consolidate   market insights into recommendations for   global   product management, local strategy , commercialization priorities, and regional improvement actions. • Align product positioning, messaging, and value propositions with the global XR team and support consistent adaptation across markets   for our clients . • Manag e cross-functional stakeholders across local and regional teams, including sales, marketing, operations, commercial, customer service, and regulatory. • Track market readiness, launch progress, and   execution   quality across different markets, and escalate risks or dependencies where needed. • Project management of   the local rollout of online journeys across markets, ensuring consistency and reuse where possible. • S teer   offline retail enablement across markets, including ECP selection principles, onboarding approaches, staff training, and quality audits. • Develop sales enablement tools such as product narratives, training materials, launch toolkits, and competitive guidance for commercial teams. • Key point of contact for customer relations   across markets and functions. • Collect   customer feedback,   identify   adoption performance, and   monitor   business KPIs after launch,   derive   and   consolidate   learnings across markets. • Lead   r egional improvement initiatives and inform the global XR team about recurring market needs and improvement themes. • Ensure close alignment with the global team to define support needs and prioritize regional dependencies. Education / Professional   Certification • Bachelor’s or   Master’s degree in Business , Marketing, Digital Commerce, or related field Experience • 7 + years of   relevant professional   experience managing   omnichannel retail,   product marketing,   product management, online / offline retail , omnichannel operations,   project management , stakeholder management • Proven   track record   in   optical or health care industry a plus • Experience with international rollouts and omnichannel strategies • Optional: Experience with consumer tech, medical device, optical retail Knowledge   /   Skill s /   Other   characteristics • Proven   track record   in successfully managing multi-workstream initiatives or roadmap-related programs in a retail or B2B2C context • Experience in project management in matrix organizations • Experience   manag ing rollouts across multiple markets and aligning cross-functional stakeholders in a matrix organization • Strong understanding of product marketing fundamentals, including segmentation, positioning, messaging, launch planning, and go-to-market execution. • Excellent communication and cross-functional leadership skills; capable of influencing at multiple levels   and across markets • Ability to   identify   operational gaps, localization needs, and market constraints and translate them into   scalable actions • Strong stakeholder management skills across sales, marketing, customer service, regulatory, retail operations,   local   markets   and global teams. • Analytical mindset with the ability to track readiness, execution quality, launch performance, and customer issues in a structured way. • Optional: Experience in offline retail enablement, including partner or store onboarding, training coordination, and quality follow-up. • Commercial orientation, customer focus, and the ability to work effectively in fast-changing and ambiguous environments • Analytical and commercially minded; able to connect data-driven insights with strategic decision-making • Entrepreneurial and curious, comfortable navigating ambiguity and building new processes in a corporate environment • High degree of accountability and ownership – able to own topics end-to-end, make decisions within scope, and deliver results independently • Comfortable working in fast-changing, ambiguous settings and taking ownership to move topics forward • Strong verbal and written English skills (C1-C2) Working   conditions   & Other Attributes. Hybrid working Holidays and Leave Paid Leave: 2–14 days in the first year, increasing to 21–25 days based on years of service Public Holidays: Approximately 125 days per year, including Saturdays, Sundays, national holidays, and year-end/New Year holidays (December 29–January 4).   Additional   special leave for celebrations and bereavement. Working Hours Standard Hours: 9:00–17:30 (including 1-hour break; 7.5 hours of actual work per day) Overtime: Required based on business needs; overtime allowance provided Benefits Celebration/condolence allowance, retirement benefit plan, defined contribution pension, cafeteria point system Transportation allowance: Up to ¥50,000/month Insurance: Employment insurance, workers' compensation insurance, health insurance, group life insurance Welfare club membership, household medicine discounts, flu vaccination subsidy, eyewear purchase discount Company club activities Smoking policy: Smoke-free premises Contract Period Permanent (indefinite term) Probation Period 3 months (may be extended up to 6 months; no change in terms and conditions) Work Location Osaka Rinku Hong Kong Singapore Business Travel Required Compensation Annual Salary: ¥7,500,000–¥10,000,000 (including bonus and allowances; based on skills and experience) Monthly Salary: ¥500,000–¥660,000 Bonus: Yes Salary Increase: Yes Ihr ZEISS Recruiting Team: Ami Takeno (竹野 碧海), Hiroko Okuda (奥田 裕子 - オクダ ヒロコ), Hisayo Kemmotsu (剱物 ひ沙代), Joe Taroni, Kate Campbell, Maho Hatabayashi (畑林 真帆 - ハタバヤシ マホ)