Job Opportunities API

About Charlotte Tilbury Beauty  Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we’ve become one of the most talked‑about beauty brands on the planet - and the magic is only growing.  Today, we’re a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand‑in‑hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast‑growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury.  We’re bold. We’re disruptive. We’re powered by creativity, innovation and industry‑leading tech. And as we continue to break records across countries, channels and categories, we’re looking for extraordinary talent to join us.  About the role The Retail Operations Assistant Manager is a key role within the Retail team, reporting into the Head of Travel Retail, Continental Europe working closely alongside the Retail team, Education Team, Store Design & Visual Merchandising team, Supply chain & our external vendor partners. A fast-paced & exciting role, ensuring all elements of our store environment projects are executed across both our existing & expanding estate across the regions. As a Retail Operations Assistant Manager you will In-Store Operations  Ensure operational excellence across the store estate by creating, implementing, monitoring, and reporting effective operational processes In partnership with Supply Chain, ensure all NSV orders for retail counters are raised in a timely manner Partner with relevant functions to ensure GWP activations are clearly communicated to relevant retails teams and regions Identify opportunities for operational excellence and drive new ways of working with a focus on data-informed, profit-focused, and technological advancement. Identify opportunities for enhanced customer experience and present this to the business for approval Ensure Goods not for re-sale are forecasted accurately and ordered effectively including tools, stationary, paperwork, testers and hygiene. Communication & BAU Be the go-to expert for all store related issues and technology systems Pilot & launch a counter to office communications system for streamlined reporting and resolution of on-counter issues and strong visibility from Magic Office of counter presentation Ensure all NPD launches are communicated effectively and monitored to ensure successful launch. Maintenance Ensure Store & VM Maintenance reported issues are resolved to a high standard, timely manner and within budget Manage all Maintenance tickets from submission to completion, ensuring relevant suppliers are notified and communication is kept fluent between all parties Raise POs for all works completed and ensure any payment issues are resolved. Work closely with VM team to ensure all counters are displayed to a high standard and complete any necessary update orders and tasks. Budget Management Tracking and monitoring spend vs Budget Assist in creation of budget for Retail Operations OPEX spend allocated to your region Projects Support with leading the opening of new and existing counter refits to ensu