Job Opportunities API

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. ROLE OVERVIEW   The Retail Lead  delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. Home game shifts are considered a core responsibility of the position and may include pre-game, in-game, and post-game operational support.    HOW WILL YOU DRIVE IMPACT   Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.    Fan & Customer Impact   (Obsessed with Fans)  Drive sales results by consistent execution of daily operations  Support back of house operations; maintain stockroom organization  Knowledge of retail operation systems including but not limited to OpSuite5.0 (online inventory manager), POS (point of sales) and CAYAN (credit card machines)  Partner with Leadership team when making decisions including but not limited to; revenue targets, per cap and UPT (unit per time)  Work with Retail Associates to ensure an exemplary fan experience  Ownership & Execution   (Determined & Relentless Mindset)  Communicate expectations for assignments and projects to Retail Associates  Provide training and assistance to Retail Associates as required  Coach Retail Associates based on observed job performance and knowledge of operational excellence to ensure an exemplary fan experience  Understands Fanatics Values and how they relate to their role  Perform ‘Manager on Duty responsibilities’ as needed  Innovation & Problem Solving   (Entrepreneurial Spirit)  Identify opportunities to improve processes, products, or fan experiences  Apply creative thinking and new approaches to solve complex challenges  Act with urgency and adapt quickly in a fast-paced, high-growth environment  Team & Leadership Impact   (Build Championship Teams)  Collaborate cross-functionally to drive shared goals and team outcomes  Build strong partnerships across the organization to deliver results    CAPABILITIES & EXPERIENCE YOU BRING   Required Qualifications:   Must be at least 18 years of age  Previous retail, customer service, or hospitality experience preferred  Ability to work a flexible schedule, including evenings, weekends, holidays, home games, and special events  Reliable attendance and punctuality  Strong communication, interpersonal, and teamwork skills  Ability to work effectively in a fast-paced, team-oriented environment  Ability to stand, walk, bend, and move throughout scheduled shifts, as well as lift, carry, and move merchandise weighing up to 25 pounds  Maintain a professional appearance and represent the Fanatics brand positively  Education:   High school diploma or equivalent experience preferred  The salary range represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay as part of a final compensation package,