Job Opportunities API

Absolute Pets is looking for a Retail Community Leader who will be responsible for leading the day-to-day retail operations while helping to transform the store into a thriving community destination. The Retail Community Lead is a proactive and creative individual who takes ownership of local store initiatives and customer experiences. This role combines operational excellence with community engagement to create a store that customers choose to visit not only to shop but also to connect with the Absolute Pets brand and fellow pet parents. 1. Key Responsibilities Retail Management Sales • Achieve store sales and GP targets • Visual merchandising management Service • Showing what world-class service looks like and help others to provide world-class service Stock • Ensuring the store is fully stocked and order placed accordingly • Execute all admin duties fully and efficiently • Limit stock loss and shrinkage to below target levels • Execute admin efficiently and completely • Oversee and responsible for admin functions Staff • Management of all staff so that they are performing what is expected of them • Proud brand ambassador: Leading by example • Have expert knowledge of all products, imparting that knowledge to all staff • Developing self and team by pursuing own development and growth using the Individual Development Plans (IDPs) • Act in accordance with the Absolute Pets culture and values Community Engagement & Experience • Plan and coordinate local store initiatives that encourage customer engagement and repeat visits. • Make the most of the unique dog park location by creating engaging in-store and community experiences. • Support activities that strengthen customer relationships and build loyalty to the Absolute Pets brand. • Build positive relationships with local pet owners, community groups and relevant organisations. • Assist in planning and coordinating a calendar of local store activities throughout the year. • Represent Absolute Pets positively within the local community and promote responsible pet ownership. 2. Skills and requirements • Grade 12 (Matric) • 1-2 years in a leadership or people management role • Creative mindset with the ability to identify opportunities to improve the customer experience and grow sales. • Experience with pets and/or within the pet industry. • Able to plan and coordinate multiple activities while maintaining day-to-day store operations. • Strong organisational and time management skills • Excellent verbal and written communication skills • Computer literacy • Valid drivers license and own reliable transport.