Job Opportunities API

Description Position Summary: The Retail Associate supports both industry professionals and the general public in a cash-and-carry retail environment, offering expert assistance with high-quality kitchen equipment, supplies, and smallware's. Essential Responsibilities: The essential duties and responsibilities include, but are not limited to: • Greet and assist walk-in customers, providing knowledgeable service on commercial foodservice products. • Guide customers through product selection based on their needs, whether for commercial kitchens, restaurants, bars, or home use. • Operate the point-of sale (POS) system efficiently to complete transactions accurately. • Answer inbound phone calls for catalog sales with the expectations of cross-selling additional items. • Sourcing new sales opportunities through inbound leads, follow-up calls, and emails timely. • Retain and emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports. • Restock shelves and maintain a clean, organized and professional showroom. • Receive and unpack deliveries; assist in inventory management and cycle counts. • Monitor and ensure product displaces are clean, current, and properly priced. • Support wholesale and professional accounts with product inquiries and order pickups. • Attend manufacturer trainings sessions to learn and expand on product knowledge. • Other duties as assigned. Skills and Abilities: • Strong phone presence • Excellent verbal and written communication • Outstanding ability to listen effectively. • Ability to multi-task, prioritize, and manage time successfully. • Exhibit a mechanically inclined personality. • Detail oriented Qualifications: • High school diploma, GED or equivalent • At least 1 year of sales and customer service experience preferred • Culinary background helpful • Proficiency in using Microsoft office products • Reliable transportation to and from Retail Store. Physical Requirements: • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including qualitative and/or quantitative productivity standards • Ability to maintain regular, punctual attendance with the ADA, FMLA and other federal, state and local standards • Must be able to lift and carry up to 25 lbs.