Job Opportunities API

As a member of our Renewals team, you will be instrumental in defining, testing, and growing a renewals model that balances high volume scale with top-down positioning . The Renewals team is an integral part of Asana's success, partnering wit h customers and internal stakeholders such as Account Executives, Customer Success Managers & Finance to ensure A sana customers are set up for continued success from their Asana investment . Your primary focus will be managing client renewals to maximize r etention, identify expansion opportunities, and drive a high degree of customer satisfactio n . This role is based in our Dublin office with an office-centric hybrid schedule . Th e standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do and the teams wi th which you partner . If you're interviewing for this role, your recruiter will share more about the in-office requirements . What you’ll achieve Secure and Retain Revenue: Protect revenue, incentivize multi-year agreements, and secure renewal contracts in advance of expiration . Close Renewals: Understand customer needs and demonstrate account management capabilities to bring renewals to closure . Engage Key Stakeholders: Partner with decision-makers to identify customer requirements, budget, core stakeholders, and approval processes while uncovering roadblocks to ensure on-time commitments . Manage Territory Processes: Own and execute the quote-to-close processes for all renewals within an assigned territory . Defend Market Share: Effectively defend against competitive pressures . Forecast Accurately: Maintain and report an accurate rolling 90-day forecast of renewals . Cross-Functional Collaboration: Communicate and effectively partner with Deal Desk, Sales Operations, Legal, Finance, and Sales Management to navigate complex customer requests . Drive Process Efficiency: Assist with enhancing and improving systems and processes to increase internal operational efficiencies . About you 2–5 years of experience with software/subscription renewals or account management; SaaS experience is a plus . Fluency in German . Proficiency in contract negotiations, value selling, discovery, closing skills, and a consistent track record of quota achievement . Strong organizational and time-management skills, paired with precise written and verbal communication attributes . Experience creating pricing presentations and delivering them to C-level customers . Thrives when partnering with Sales and Customer Success teams to achieve common organizational goals . Ability to drive momentum and on-time renewals by connecting dots at large organizations, influencing stakeholders, and driving collaboration . Approaches work with empathy and a creative, problem-solving mindset . Capable of balancing a comple x book of business while maintaining customer satisfaction and retention in a fast-paced environment . Demonstrates curiosity about AI tools and emerging t echnologies, with a willingness to learn and leverage them to enhance productivity, collaborati on, or decision-making . At Asana, we're committed t o building teams that include a variety of backgrounds, perspectiv es, and skills, as this is critical to helpin g us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still en courage you to apply . What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission . We believe that compensation should be reflective of the value you create relative to the market value of your ro