Remote Technical Customer Support - QA and Game Dev - 7/26
modsquad
| Company | modsquad |
| Category | Engineering |
| Location | IND Remote |
| Remote | Remote |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 16 Jul 2026 |
| Last verified | 7 Aug 2026 |
| Source | Employer ATS (workday) |
Description
We Could Use Someone Like You in Our Crew.
ModSquad is looking for tech support agents to provide top notch service to our customers! We are looking for a top notch T1 and Advanced Technical Support agent with a lot tech savvy to provide assistance on a developer' platform.
This is a 24/7 project seeking at least 20 hours of availability weekly.
Read below thoroughly for ideal skills and hardware requirements. If this sounds like you, please apply!
System Specs Required (Very important - we'll only consider candidates who meet these minimum specs):
• i7 Quad Core 3.0 GHz or higher
• 32 GB RAM
• Nvidia 3080 or higher (or equivalent)
• 500 GB+ Hard Drive Space (Recommended 1TB)
• Dual Monitors – Highly Recommended
• Internet speed of at least 100 down and upload 20 minimum
• Stable power connection
Ideal Candidate:
• Very strong attention to detail
• Looking for those who have robust knowledge of game engines; game development is a strong bonus
• Familiarity with quality assurance processes and testing methodologies relevant to game development and digital content; 3D digital asset moderation a very strong bonus
• Technical Customer Support experience
• Knowledge of digital marketplace platforms
• Salesforce experience (or other CRMs)
• Ability to gather and analyze technical data
• Foundational understanding of scripting or programming concepts
• Being a gamer or possessing a deep understanding of the gaming industry is a significant advantage for this role.
• Professional English fluency