Remote Product Support Specialist Job at WOJ Global Solutions Pvt Ltd
WOJ Global Solutions Pvt Ltd
| Company | WOJ Global Solutions Pvt Ltd |
| Category | Customer Support |
| Location | US |
| Remote | Remote (inferred) |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 2 Jul 2024 |
| Last verified | 12 Aug 2026 |
| Source | The employer's own careers page (company_site) |
Description
A leading digital asset derivatives exchange is seeking a skilled Product Support Specialist to join our dynamic team. If you have experience in Product/Customer Support within Finance/Fin-Tech companies and a solid grasp of Futures & Options (F&O) products, we want to hear from you.
Role Summary:
• Understand and effectively communicate the features and benefits of our F&O products.
• Interact with customers to provide product information and support their needs.
• Collaborate with the sales team to achieve sales targets.
• Maintain strong relationships with partners and customers to ensure satisfaction and retention.
Ideal Candidate Profile:
• Solid grasp of Futures & Options (F&O) products.
• Excellent communication and interpersonal skills.
• A collaborative team player who thrives in a dynamic environment.
• Prior experience in customer-facing roles such as partner manager or customer support.
• Enthusiastic about engaging in sales activities and achieving goals.
Mandatory Requirements:
• At least 3 years of experience in Product/Customer Support roles within Finance/Fin-Tech companies. Experience with F&O products is a must.
• Previous work experience with Stock Market-focused Fin-Tech/Finance companies, Brokerage Firms, or Trading houses.
If we find you to be the right fit, we will confirm the same via email.
Thank you.
#productsupport #cryptojobs #fintech #customersupport #remotejobs
Tagged as: crypto jobs , customer support , fintech , remote jobs , remote product support , remote product support jobs , support Specialist , WOJ Global Solutions Pvt Ltd