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Remote Healthcare Customer Service Representative

Alorica
CompanyAlorica
CategoryHealthcare
LocationUS
RemoteRemote
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted10 Aug 2026
Last verified11 Aug 2026
SourceThe employer's own careers page (company_site)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
To support a growing healthcare initiative, the temporary full-time Remote Healthcare Customer Service Representative will guide customers through inquiries, actively listen to understand their needs, and record detailed call information while working from a private residence. Key responsibilities • Guide customers through questions, concerns, or challenges related to the product or service • Record detailed call information for auditing, reporting, and follow-up purposes • Identify opportunities to introduce customers to new or enhanced services that meet their needs Required qualifications • High school diploma or GED • 6+ months of customer service or sales experience preferred • Work at home environment must match the address on file • Comfortable working with company-issued equipment such as a webcam • Stable Internet connection with a minimum download speed of 10 Mbps and upload speed of 3 Mbps