Remote Healthcare Customer Service Representative
Alorica
| Company | Alorica |
| Category | Healthcare |
| Location | US |
| Remote | Remote |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 10 Aug 2026 |
| Last verified | 11 Aug 2026 |
| Source | The employer's own careers page (company_site) |
Description
To support a growing healthcare initiative, the temporary full-time Remote Healthcare Customer Service Representative will guide customers through inquiries, actively listen to understand their needs, and record detailed call information while working from a private residence.
Key responsibilities
• Guide customers through questions, concerns, or challenges related to the product or service
• Record detailed call information for auditing, reporting, and follow-up purposes
• Identify opportunities to introduce customers to new or enhanced services that meet their needs
Required qualifications
• High school diploma or GED
• 6+ months of customer service or sales experience preferred
• Work at home environment must match the address on file
• Comfortable working with company-issued equipment such as a webcam
• Stable Internet connection with a minimum download speed of 10 Mbps and upload speed of 3 Mbps