Rehab Patient Access Representative
Ortho Texas
| Company | Ortho Texas |
| Category | Healthcare |
| Location | Carrollton |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 28 May 2026 |
| Last verified | 7 Aug 2026 |
| Source | Employer ATS (paylocity) |
Description
Description
• Must have ability to work Plano and Frisco locations occasionally* Not a summer only job
Schedule:
• 7am - 7pm M-TH
• 7am-4pm on Friday.
• Must be able to work 10am-7pm shift at least 2x per week and 7am - 4pm shift at least 2 x per week (variable Mon through Thurs)
Why Choose Us? #OTX
• Collaborative Environment : Work alongside a passionate team of healthcare professionals committed to providing exceptional patient care. Your expertise will be valued and supported.
• Work-Life Balance : We understand the importance of balance in your life. Our flexible scheduling ensures you have time for what matters most to you.
• Competitive Compensation : Enjoy a competitive salary and benefits package that reflects your skills and dedication.
• Incredible Culture : Join a workplace that fosters fairness, teamwork, and a positive atmosphere. We believe in working together to create an uplifting environment for both staff and patients.
Benefits:
• Healthcare Options : PPO, HDHP, and Surest plans with a $100/month tobacco-free discount
• Dental & Vision Insurance
• 401(k) with Annual Employer Contributions
• Additional Coverage : HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more
• Employee Assistance Program (EAP) : Employer-paid support for life’s challenges
• Generous Paid Time Off :
• Up to 2 weeks of PTO starting out. (Increases with tenure)
• 7 paid holidays + 2 floating holidays
Essential Duties and Responsibilities:
The essential duties of the position include the following. Other duties may be assigned.
Key Functions:
• Has to train in all areas: Check in/out, Chart Auditing, Call Center functions.
• Provides excellent customer service to patients by listening and appropriately serving patients.
• Contributes to an overall positive work atmosphere through actions and attitude.
• Relays relevant information to the appropriate internal staff.
• Follows practice procedures for appointment entry, check-in and/or check-out processes.
• Participates in office meetings and educational activities.
• Maintains work area in neat and orderly manner.
• Complies with HIPAA procedures.
• Other duties as assigned.
Requirements
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Travel to all OTX locations is required. Cross-Training in different Patient Access functions is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience: High School Diploma, or general education degree (GED), or one to three months relates experience, and/or training or equivalent combination or education and experience.
Requirements
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Travel to all OTX locations is required. Cross-Training in different Patient Access functions is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience: High School Diploma, or general education degree (GED), or one to three months relates experience, and/or training or equivalent combination or education and experience.