Job Opportunities API

JOB SUMMARY: The primary purpose of this position is to work collaboratively as an active member of the interdisciplinary team to provide patient-centered care across the continuum. Care is delivered by telephone and in-person clinical care. In this role, the goals include providing   an excellent   patient experience, high-quality outcomes, and improved productivity for the team.   This full time RN position supports our Family Medicine Satellite offices at the Health Centers at Enka, Cane Creek and Newbridge. SPECIFIC RESPONSIBILITIES: • Participate in daily huddles with patient care team(s) • Participates in phone triage for family medicine patients across the continuum • Utilizes evidence-based protocols for symptom-based management • Provides evidence-based patient education • Schedules appointments • Review and triage medication refills requests   in accordance with   protocols • Provide assistance   with prior authorization of medications and durable medical equipment as needed • In coordination with a provider, assesses, interprets, and communicates lab results • Identify   opportunities for nurse led visits, such as annual wellness visits, new patient intakes, and acute visits • Support coordination of team-based care with CNAs, CMAs, LPNs, and other RNs within the clinic(s) • Collaborate with consulting providers, behavioral health, nutrition, and pharmacists • Provide panel management support to   identify   quality care gaps and   participate   in outreach as needed • Participate in the ongoing design and implementation of nurse-led protocols and co-visits as needed • Identify   and perform pre-visit planning for a variety of visit types • Assist   with management of urgent and emergent patient care situations • Performs phlebotomy,   clia   waived lab tests, processes specimens, and starts IVs as needed • Participate in annual competency training of clinical staff • Float between clinics as needed to meet the needs of the department • Serve as a preceptor for new clinical staff • Provide care management support such as transitions of care calls and hospital follow-ups within the clinic as needed • Participates in process improvement of new and existing workflows • Actively embraces and supports divisional and organizational initiatives • Supports pop-up vaccine and testing community events This role description is a general description of the essential job functions .    It is not intended to describe all the duties the   Registered Nurse   may perform. KEY COMPETENCIES: • Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient’s family member and appropriately   enumerate   information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and   difficult situations , to   ultimately provide   the best care possible   to   our patients and their families. • Decision Making Ability to make the most   appropriate decision   in a given   situation and then   taking   the next steps to ensure   appropriate   and   timely   completion. This requires conflict resolution skills, critical thinking skills , confidence   in your ability to make the right decision in most situations. This also includes   ability   to prioritize your workday appropriately to ensure the most important tasks are completed on time. • HealthCare Knowledge Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate .    This also includes keeping up with your licensure and yearly training requirements within your   area   exp ertise   along with MAHEC’s   organizational training. Finally, the ability to apply the depth of knowledge   maintained   and gained through this process in real life scenarios as   appropriate . • Interpersonal Skills Showing the ability to meet   difficult situations   with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when   its   most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. • Organizational Values Adherence to MAHEC’s founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and   equitable   practices,   ability   to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do   the   best for each other and gives personal ownership towards the goal of helping people in their time of need. • Problem Solving Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to   an appropriate resolution   for a given issue. This helps to drive continuous improvement by thinking   through   where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those   new ideas   to affect positive change. SPECIFIED SKILLS COMPUTER • Knowledge and experience documenting patient care in an electronic health record • Advanced computer skills as related to working with medical office software, educational program(s), and presentation preparation FOREIGN LANGUAGE • Spanish speaking skills strongly preferred • OTHER • Ability to make knowledgeable clinical assessments and judgments • Knowledge of triage protocols PHYSICAL DEMANDS • Light   - Moderate energy level: Lift and carry 25 - 35   lbs , Push/Pull 50 - 100   lbs   (empty bed, stretcher, etc.) • Occasional   ( 0   -   33 % of Workday) SUPERVISORY RESPONSIBILITIES: • Not Applicable. EDUCATION AND EXPERIENCE MINIMUM QUALIFICATIONS: • Current unencumbered North Carolina nursing license PREFERRED QUALIFICATIONS: • Bachelor's Degree in Nursing   preferred. • Two (2)   years   relevant experience or comparable combined experience and/or education preferred. • One (1) to two (2) years of nursing experience in an ambulatory setting is preferred. • Telephone triage experience preferred. REQUIRED LICENSES: • Current unencumbered North Carolina nursing license • Current CPR certification SCHEDULE: Regular attendance on-site is an essential function of this position. Typical business hours are Monday – Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division);   40 hours   per workweek; weekend, holiday, or evening coverage is occasionally   required . Work hours will need to be flexible   in order to   respond to special work assignments, or evening activities, as requested by the team leader. POSITION COMPENSATION: $33.65/hour, full time + full benefits available At MAHEC , we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption. MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to [email protected] for support in your job search process. 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