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Regional Support Manager – Elderly Care Location: Field-Based (Travel Across Our Care Homes) Salary: £45,000 – £55,000 per annum Hours: 40 hours per week Lead, Support and Drive Excellence Across Our Care Homes Are you an experienced multi-site care leader looking for your next challenge? We are seeking a passionate and driven Regional Support Manager to join our Operational Leadership Team. This is an exciting opportunity for an experienced leader to support our elderly care homes through periods of growth, change and improvement, ensuring the highest standards of care, compliance and operational performance. Working closely with Home Managers and senior leaders, you'll play a pivotal role in strengthening services, developing leadership teams and delivering exceptional outcomes for residents and colleagues. This is a field-based role with regular travel across our services. The role is typically Monday to Friday; however, flexibility is essential, as occasional evenings and weekends may be required to meet the needs of the business. About the Role As Regional Support Manager, you will provide operational leadership across a portfolio of care homes, supporting services with quality improvement, regulatory compliance, leadership development and operational stability. Whether supporting a newly acquired service, helping a home prepare for inspection or providing additional leadership during periods of change, your expertise will have a direct impact on the quality of care delivered across the organisation. Key Responsibilities • Provide operational leadership and support across multiple elderly care services. • Lead service improvement and stabilisation plans. • Support Home Managers with compliance, staffing, recruitment, performance and culture. • Monitor quality assurance, governance, audits and regulatory compliance. • Prepare and support homes through CQC inspections and action plans. • Coach, mentor and develop Home Managers and leadership teams. • Promote consistency, accountability and high-quality, person-centred care. • Work collaboratively with senior leaders to support organisational growth and acquisitions. • Drive occupancy, team engagement and continuous improvement across services. • Ensure residents receive safe, effective and compassionate care. About You We're looking for someone who has: • Previous experience in a Regional Support Manager, Regional Manager, Peripatetic Manager or multi-site operational management role within elderly care. • A strong understanding of CQC regulations, governance and quality standards. • Experience improving, stabilising or turning around care services. • Excellent operational, commercial and strategic awareness. • Strong leadership, coaching and relationship-building skills. • The ability to manage multiple priorities and perform confidently under pressure. • Flexibility to travel across services as required. • A full UK driving licence. Why Join Us? We're a values-led organisation where people genuinely matter. We believe outstanding care starts with outstanding leadership, and that strong leadership is built on trust, collaboration and meaningful relationships. Alongside delivering operational excellence, we invest in our people by creating opportunities to connect, celebrate success and support one another. What We Offer • Competitive salary of £45,000–£55,000 per annum. • Mileage allowance of 45p per mile (under review). • Group Life Assurance (4x annual salary). • Dedicated regional social budget. • Ongoing learning, leadership development and professional training. • Excellent career progression opportunities within a growing organisation. • Supportive and collaborative senior leadership team. • The opportunity to make a genuine impact across multiple services. Our Values Everything we do is guided by our values: Kindness | Dignity & Respect | Calmness | Creativity | Responsibility These values underpin the care we provide and the way we support our colleagues every day. Apply Today If you're an experienced operational leader looking to make a lasting difference across high-quality elderly care services, we'd love to hear from you. Please send your CV to [email protected] or contact our Recruitment Team on 07484 482896 for an informal discussion. Important Information We are unable to offer Skilled Worker visa sponsorship for this role. Applicants must have an unrestricted right to work in the UK throughout their employment. An Enhanced DBS check will be required for the successful applicant. We encourage early applications and reserve the right to close this vacancy before the advertised closing date if a suitable candidate is appointed.