Job Opportunities API

ABOUT INKOMOKO  Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.  In 2026, Inkomoko was listed by the Financial Times as the 5th fastest-growing company in Africa, supporting entrepreneurs across East and Central Africa to grow thriving businesses and build inclusive, resilient economies.  Founded in 2012, Inkomoko has worked with more than 100,000 entrepreneurs, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change.  We are the largest investor to refugee entrepreneurs in Africa.   Inkomoko has 900+ staff in 50 offices across Chad, Ethiopia, Kenya, Rwanda, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 3 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund to impact 7M lives.    INKOMOKO VALUES All staff at Inkomoko are connected to a shared set of organizational values: Purpose: be solutions-oriented, produce high-quality work, and be a global leader. Achievement: push yourself to reach beyond what you previously thought possible.  Improvement: be humble, engage in continuous growth through open & accurate feedback Bravery: willing to take risks, create a safe space for others, be compassionate, and inclusive. We Eat Goat:  we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, Kula na sawa, On est ensemble. Inkomoko is an affirmative action/equal opportunity employer.  Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply.   ABOUT THE OPPORTUNITY & RESPONSIBILITIES The Recovery Officer Key responsibility will be to alert, follow up, recover defaulted loans by conducting site visits, coordinating with local authority, manually settling overdue, blocking accounts of overdue clients, and solving the problems with overdue and defaulted clients. Specifically the Recovery Officer responsibilities include: Loan monitoring (40%) Monitor the credit portfolio and evaluate the risk of potential default while recommending recovery solutions Identify and escalate repayment irregularities for further management action Preparation of monthly portfolio report for Management decision Evaluate product performance through collection and data analysis Provide weekly report on turnover on loan accounts Maintain an effective trigger reporting system of credit impairments and propose corrective actions Provides support to Loan officers, loan managers and compliance officers on Non-performing loans Call, visit and send periodic reminders to loan customers on scheduled repayments Conduct post disbursement spot checks on customers to confirm loan performance and utilization Monitoring defaulters' repayments to stop recurrent non-compliance Maintain PAR level in compliance with CBK regulations Follow up with Finance department to reconcile payments received and real time transaction postings Responsible for achieving monthly PAR target Negotiate payment plans with defaulters Initiate receivership process with the lawyer Debt recovery (30%) Monitor allocated portfolio of default loans facilities to determine reasons for delinquency by application of sound credit judgment, collections strategy and process within predetermined broad policy guidelines and regulation to minimize credit losses Maintain a consistent reduction of non-performing debts through aggressive recoveries and viable restructuring options Undertake regular and frequent calls, site visits, and follow-ups with the borrowers to implement remedial strategies and action plans for loan recovery Initiate demand and reminder letters to all defaulting customers and review all credit files for proper do