Job Opportunities API

Position:                      Receptionist/Registered Dental Assistant Department:                Colusa Indian Dental Clinic Reports to:                  Director of Clinic Operations Classification:             Non-Exempt Status:                         Regular, Full Time Government Essential Job Function: The Dental Receptionist provides office support services that creates an environment where every person feels welcomed and is shown respect and empathy. Essential Duties and Responsibilities: • Enhances Dental Clinic and the Organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. • Maintains personal appearance, workstation and waiting area in compliance with clinical confidentiality and patient service protocols. • Answers telephones courteously, make appointments and take messages according to protocols. • Greets patients and visitors warmly at the front desk and provide both registration and exit support services. • Documents insurance eligibility and inform patients of the estimated services cost and their treatment plan payment requirements. • Processes route slips and return to Billing Coordinator. • Balances daily cash receipts and cash bag. • Prepares clinical records for patients’ visit with the provider. • Assists clinical staff in maintenance and filing of completed patient records. • Maintains office supply orders. • Collaborates with all coworkers in performing duties required to provide patient-focused services that meet all regulatory and licensing standards. • Maintains high confidentiality standards at all times. Is required to sign a confidentiality statement upon acceptance of employment. • Displays a comprehensive knowledge of and ability to implement dental care techniques. • Has thorough knowledge of dental instrumentation and equipment use and care. • Proficiency in dental procedures and potential complications. • Is able to recognize signs and symptoms of emergency situations and interventions. • Prepares patient, sterilizes and disinfects instruments, sets up instrument trays, prepares materials, and assists dentist during dental procedures. • Takes and records medical and dental histories and vital signs of patient. • Exposes dental diagnostic x-rays. • Makes preliminary impressions for study casts and occlusal registrations for mounting study casts. • Pours, trims, and polishes study casts, fabricates custom impression trays from preliminary impressions, cleans and polishes removable appliances, and fabricates temporary restorations. • Instructs patients in oral hygiene and plaque control programs. • Provides postoperative instructions prescribed by Dentist. • Records treatment information in patient records. • Collaborates with all coworkers in performing duties required to provide patient-focused services that meet all regulatory and licensing standards. • Maintains current CPR certification. • Maintains high confidentiality standards at all times. Is required to sign a confidentiality statement upon acceptance of employment. • All other duties as assigned. Additional Desired Qualifications: • Bi-lingual in Spanish preferred. Education and Experience: • RDA or DA Certification • At least 6 months of experience working in a dental office preferred. Physical Requirements: • Ability to stand for long period of time, bend, kneel and lift heavy objects. Licensing Requirements: • Documentation of Dental Assistant Training • Current radiograph certification with the State of California. • Valid CPR/1st Aid certification Key Competencies: • Good organization and time management skills. • Excellent verbal and written communication skills. • Familiar with ICD-10, CPT-4 codes • Attention to detail with the ability to multi-task. • Exceptional customer service skills. • Is tactful, poised, pleasant and diplomatic, exhibiting a positive, professional demeanor to peers, patients, physicians and visitors. Promotes team image and possesses a high degree of flexibility. • Demonstrates cooperation and consideration of other health team members and peers. • Must be organized, flexible and versatile with the ability to function effectively in stressful situations. • Must be eager and enthusiastic in promoting the general philosophy of the facility. • Dedicated hard worker with ability to report to work on a daily basis.