Job Opportunities API

Role Overview This hybrid Receptionist and HR Assistant role is the welcoming face of the organisation, managing the front desk and switchboard while providing critical administrative back-up to the human resources team and executive office. Day to day, you will handle visitor sign-ins, direct incoming calls, coordinate meeting logistics, and process incoming mail, alongside maintaining employee files, preparing routine HR documentation, and supporting onboarding activities. The position matters because it creates a calm, professional first impression for everyone entering the business and ensures that both clerical and HR support functions run without interruption. Key Responsibilities • Welcome visitors, clients, and employees at the main entrance, issue visitor badges, and notify hosts of arrivals. • Operate the telephone system: answer incoming calls, screen callers, route appropriately, and take accurate messages. • Receive, sort, and distribute all incoming post, courier packages, and confidential documents to the correct recipients. • Keep the reception area tidy, stocked with necessary supplies, and presentable at all times. • Book meeting rooms, set up technology and refreshments, and coordinate catering requests for internal and external meetings. • Provide clerical support to the HR team: file personnel records, update attendance logs, prepare offer letters, and manage new-hire paperwork. • Assist the Executive Office with drafting correspondence, formatting presentations, transcribing meeting minutes, and maintaining filing systems. • Serve as a liaison between staff, external suppliers, and vendors for day-to-day service requests. • Ensure compliance with workplace health, safety, and security protocols, reporting any incidents or hazards. Requirements & Qualifications • Diploma in Front Office Management, Human Resource Management, or a related discipline (Bachelor’s degree strongly preferred). • Minimum 2 years of proven work experience in a combined receptionist and HR assistant capacity, or in separate roles covering front office and HR administration. • Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) for preparing documents, spreadsheets, and presentations. • Hands-on familiarity with office equipment such as multi-line phone systems, photocopiers, printers, and video conferencing tools. • Exceptional verbal and written communication skills, with the ability to interact professionally with individuals at all levels. • Strong organisational skills and the ability to juggle multiple tasks in a fast-paced environment while maintaining strict confidentiality. • Customer-service mindset, punctuality, and a polished, professional demeanour. • Proactive attitude with attention to detail; resourceful and able to work with minimal supervision. What We Offer / Why Join This position provides an opportunity to develop a well-rounded skill set at the intersection of front-office hospitality and human resources administration. You will gain exposure to executive-level support and HR processes in a collaborative working environment.