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Receptionist Join our fabulous team at the Aghadoe Heights Hotel & Spa as a Receptionist About Aghadoe Heights Aghadoe Heights Hotel and Spa is a luxury 5-star hotel with a spectacular location overlooking the spectacular world famous Lakes of Killarney and the magnificent MacGillycuddy's Reeks mountain range. At the forefront of the luxury hotel scene for over 50 years, this luxury resort comprises 74 elegant bedrooms and suites offering breath-taking views, either of the hotel gardens, the rolling Kerry countryside or the magical lakes and mountains. Our world combines the luxury of contemporary comfort with the warmth of Irish hospitality. Our cherished heritage is our love of life, our focus is sharing it. Role and Responsibilities: Guest Check-In and Check-Out: Welcoming guests upon arrival, assisting with the check-in process, and ensuring a smooth check-out experience Providing Information: Offering guests information about hotel facilities, services, and local attractions Responding to guest queries in person, over the phone and via email About the role Candidate Requirements: Experience in a similar, customer-facing role Luxury experience preferred Perks and Benefits of working at Aghadoe Heights Hotel & Spa • Very competitive hourly wage • PRSA pension scheme • Career progression opportunities across the Windward group • Employee Assistance Programme • Digital Wellness Programme • Complimentary, high quality meals on duty including breakfast, lunch & dinner • Complimentary barista-style coffee • Discounted room & dining rates in Windward properties for you as well as friends and family • Refer-a-friend scheme • Training and development opportunities dedicated to your development • Employee awards & staff recognition scheme including employee of the month, long service awards, team recognition days and random treat days • Cycle-to-work scheme About Windward Management Aghadoe Heights Hotel & Spa is managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners Join us today as a Receptionist. About the company Windward Management Limited is a trusted leader in hospitality management, renowned for delivering operational excellence and exceptional guest experiences. Established in 2007 and headquartered in Dublin, the company specializes in managing hotels across Ireland, blending strategic expertise with personalized service. With a strong commitment to innovation, employee development, and quality, Windward Management offers an exciting opportunity for professionals passionate about making a meaningful impact in the hospitality industry. Required Criteria Desired Criteria Skills you'll need