Job Opportunities API

Owen Reed is looking for a Reception Co-ordinator for a top law firm in London. Working Arrangement: Full-time, office-based. The Opportunity A fantastic opportunity has arisen for a Reception Co-ordinator to join a prestigious law firm in London. This Reception Co-ordinator role sits within a busy and highly professional client services team responsible for delivering an exceptional experience to clients, visitors and colleagues. The successful Reception Co-ordinator will support the Reception & Client Services Manager in ensuring the smooth running of reception operations and client-facing areas. This Reception Co-ordinator position offers the opportunity to take ownership of key responsibilities while helping to maintain the highest standards of client service. Key Responsibilities • Support the Reception & Client Services Manager in the day-to-day running of reception and client services. • Provide guidance and support to the reception team when the manager is unavailable. • Welcome clients and visitors in a warm, professional and friendly manner. • Manage meeting room bookings and ensure rooms are prepared to the highest standard. • Conduct regular checks of reception, meeting rooms and client-facing areas to ensure a first-class environment. • Coordinate team rotas, holiday schedules and cover arrangements to maintain service levels. • Assist with the planning and coordination of meetings, training sessions and internal events. • Liaise with internal departments to ensure meeting and event requirements are delivered efficiently. • Manage stationery and meeting room supply orders and conduct regular stock checks. • Review invoices and process expenses accurately and promptly. • Maintain accurate supplier and contractor records. • Ensure reception systems, procedures and training materials remain up to date. • Oversee switchboard operations and ensure all calls are handled professionally and efficiently. • Work closely with HR and IT teams to maintain accurate staff information and resolve system issues. • Take ownership of operational issues and ensure they are resolved promptly. Skills and Experience The ideal Reception Co-ordinator will have: • Previous experience within a reception, front-of-house, hospitality or client services environment. • Experience supervising, coordinating or supporting a team. • Excellent communication and interpersonal skills. • Strong organisational skills with the ability to manage multiple priorities. • Outstanding attention to detail and a commitment to delivering high standards. • A proactive and solutions-focused approach. • Strong Microsoft Office skills, including Word, Outlook and Excel. • The ability to build positive working relationships with cli