Real Estate CX- Bilingual Customer Service
itel
| Company | itel |
| Category | Customer Support |
| Location | Belize City |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| First seen | 24 Jul 2026 (the employer did not state a posting date) |
| Last verified | 11 Aug 2026 |
| Source | Employer ATS (bamboohr) |
Description
Functions and Responsibilities:
• Build rapport with customers by greeting them in a friendly and professional manner
• Listen attentively to customer needs and concerns; demonstrate empathy
• Learn and utilize various systems and technology platforms for internal and external actions
• Be punctual for all scheduled shifts and meetings
• Be open to feedback and help with continuous improvement opportunities
• Answer customer inquiries by researching, locating, and providing accurate information
• Notate call summary in Customer Relationship Management software
Requirements:
• Bilingual (Spanish / English) is a Must
• Reside in Belize City preferably
Education Requirements:
•
• High School Diploma
Type:
•
• Full-Time Employment/on-site, Hourly (45-hrs weekly)
• Schedule flexibility required based on call centre hours